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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews
Call Dealership (585) 720-8000
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4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

July 04, 2026

Needed repairs, brakes, were done in a timely manner within the estimated cost They seem to work fine. More

by oncopsych
Recommend Dealer
Yes
Print
Jul 06, 2026 -

Matthews Kia of Greece responded

Hi oncopsych! We’re pleased to hear everything went well, and stayed within budget during your appointment at Matthews Kia of Greece. Thank you for choosing us, and we look forward to serving you again soon!

July 03, 2026

Friendly , professional Easy check in and check out, and love the car wash Convenient More

by ttgblues
Recommend Dealer
Yes
Print
Jul 06, 2026 -

Matthews Kia of Greece responded

Hi ttgblues! We’re glad our Matthews Kia of Greece Team could assist you every step of the way. See you next time!

July 02, 2026

Great services fixed everything was great services great job shuttle van driver pick me up on time service was complerte ons my way More

by calebcon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix, Erica Polimeni, Joey Greco, Matt Martin, Audrey Fairbairn
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Jul 03, 2026 -

Matthews Kia of Greece responded

Hi Caleb! We appreciate the opportunity to service your vehicle here at Matthews Kia of Greece. Happy driving!

July 02, 2026

My car was taken care of and even washed for me, and a recall item that I didn't even know about was corrected. More

by Pjchapman365
Recommend Dealer
Yes
Print
Jul 03, 2026 -

Matthews Kia of Greece responded

Hi PJ! We’re quite pleased to hear everything went well during your appointment at Matthews Kia of Greece. We look forward to serving you again soon!

July 02, 2026

Needed a engine Code investigated and fixed. .then Rear brakes.. But after I got the car the engine splash Shield was not attached correctly and then with driving partially fell off and is now to More

by Ahanaburgh
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Jul 03, 2026 -

Matthews Kia of Greece responded

Hi Ahanaburgh, We’re sorry to hear that the service performed did not meet your expectations. Quality workmanship is very important to us, and we regret to hear about your visit. Please reach out to Service Manager John Fiorino at (585) 720-8000 or tellus@matthewsauto.com to discuss further.

July 02, 2026

I have been a customer since 2008 over all my experience has been great Very clean and the Employees are very nice eager to help with my needs for my truck very approachable More

by mclilanna
Recommend Dealer
Yes
Employees Worked With
Matthew from service
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Jul 03, 2026 -

Matthews Kia of Greece responded

Hi mclilianna! Thank you for choosing us at Matthews Kia of Greece. Loyal customers like you make our day, and we'll be here whenever you need us!

July 02, 2026

Everyone who works here is professional, kind, and knowledgeable. I enjoy coming here because I know my car is in good hands. More

by DINA.AUSTIN85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent MacArthur , Brian Salamone, Joey Greco, John Fiorino, Benny Anderson
Print
Jul 03, 2026 -

Matthews Kia of Greece responded

Hi Dina! We're so glad to hear you feel well taken care of at Matthews Hyundai of Greece. Thank you for your loyalty to us, and we look forward to seeing you again next time!

July 01, 2026

Best experience I've had purchasing a vehicle. .Tom was awesome and very accommodating!! Will highly recommend More

by damwiser60
Recommend Dealer
Yes
Employees Worked With
Tom
Print
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi damwiser60! Tom and our Team at Matthews Kia of Greece were grateful for the opportunity to help you with your vehicle purchase. Welcome to the Matthews family and drive safe!

July 01, 2026

This dealership is very professional, courteous and friendly. They treat you like family. We have always had a great experience. This is our 14th car from here. We will continue to purchase from her More

by MISHELL64720
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Ronald Felix
Print
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Mishell64720! Wow...14 cars?! Thank you so much for your loyalty, great review and choosing to do business with us here at Matthews Kia of Greece! We look forward to seeing you again in the future!

July 01, 2026

called 20 minutes before my appointment to see if I could reschedule, while I was getting my shoes on to go there. Appt had been made for weeks. Waiting 1.5 hours for an inspection More

by taraspitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Fiorino
Print
Jul 02, 2026 -

Matthews Kia of Greece responded

Hi Tara, We understand how frustrating long wait times can be and apologize that we did not meet your expectations during your visit. We hope you give us a chance to give you a better future experience. Please feel free to reach out to Service Manager John Fiorino at (585) 720-8000, or tellus@matthewsauto.com.

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