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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

June 22, 2023

Matt did everything possible to make me a happy customer and I appreciate it immensely! More

by JIM@FUTUREBEACON.COM
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Erik Stark, Zac Richards, Dan Allen, Matthew DiManno, Ronald Felix, Eddie Jackson, Brandon Lasher, Dan Mitchell, Chance Kromer
Jun 26, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

Jun 26, 2023 -

JIM@FUTUREBEACON.COM responded

my email address is jim@futurebeacon.com

June 22, 2023

My $1400. Master cylinder job ended up costing me $2400, due to the new parts putting excessive pressure on the brake lines, which ruptured, plus ruined two ca More

by frankhilts43
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brent Mcautrur
Jun 22, 2023 -

frankhilts43 responded

This is my msg

Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

Jun 27, 2023 -

frankhilts43 responded

I have been a steady customer since I purchased this vehicle from Fucillo back in 2012. This service was not only twice the estimated price but it also took three weeks with very little feed back after my service rep went on vacation.

June 22, 2023

Helpful staff did the required recall within the estimated time frame. Car was clean and washed. General inspection was done without charge. More

by dzebelman
Workmanship
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 21, 2023

They are wonderful to deal with very accommodating to your needs. I would highly recommend Matthew's Kia. More

by dlgoodenough
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Johnna Wallace
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 20, 2023

Excellent communication, with great response to my concerns, punctual, and excellent customer service. Salesman and General manager were top notch. More

by egtek7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ajay Stevens *****, Brian Salamone, Zac Richards
Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 20, 2023

Staff was courteous, patient, understanding, and determined to get things right. The manager, Joe, was extremely helpful. More

by TFENNELL
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 19, 2023

Pleasant, helpful service employees. Great waiting area and good coffee. Service was a good experience. More

by 19goodrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 17, 2023

Worked hard to get me best price for car I wanted. Listened to what I had to say. More

by marianne_v
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
Jun 26, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

June 16, 2023

Great service, great prices. The whole experience was very pleasant and I will absolutely be back again More

by AJSURIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Richards, Ronald Felix
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 12, 2023

Nice clean dealership. Friendly staff. Kept us informed throughout the process. Did recalls while doing oil change. More

by bdenny52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

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