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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

June 11, 2023

Professional tech always review your work before doing it.they don't force you to do extra. More

by Umeshnarain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 10, 2023

Johnna is amazing and professional. She was helpful, kind and made this process easy and enjoyable. More

by cnh00988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnna Wallace
Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 08, 2023

I am 81 years old and have had probably 40 new cars and trucks over the years. Matthews Kia is by far the most professional, satisfying dealership I have ever worked with.. More

by boblutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 07, 2023

Great customer service, Matt kept me up to date on when my Telluride would arrive. Matt also went over the entire vehicle with me. More

by MARILYN6610
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
Jun 26, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

June 07, 2023

Does not notify you of changes being made. Takes 2.5hrs for an oil change. More

by JIWANASHI98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 05, 2023

Sales consultant Ajay Stevens did a wonderful job. Made purchasing a new car actually a pleasurable experience. Could not have gone more smoothly. More

by Mark.stoll
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ajay Stevens
Jun 26, 2023 -

Matthews Kia of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 02, 2023

Took my car in for service. They were quick and everything was done to my expectations More

by IMLER_FELIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 01, 2023

Easy to work with. Good price and very happy with the financing. Love my new car. More

by EMPIRECYM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Artem Afanasyev, Matthew DiManno
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

May 31, 2023

Matthews Kia goes above and beyond to make sure their customers are taken care of and they do excellent work on your car! More

by RODNEY.SCHWINK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

May 30, 2023

Excellent customer service, l had to wait for few minutes. The waiting area was awesome. More

by barniekingsley
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jun 26, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

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