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Matthews Kia of Greece
Rochester, NY
1,165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,165 Reviews of Matthews Kia of Greece
Verified Customer
June 28, 2026
Very courteous, communicated status of vehicle in a timely manner and gave me options for work needed now and in near future. Always wash my car after work completed which is appreciated. timely manner and gave me options for work needed now and in near future. Always wash my car after work completed which is appreciated. More
by rosegallo777
June 28, 2026
Between Brian the Sales Manager and Brian the Service Asst Manager everything is great from start to finish! They know how to treat customers and keep them! Asst Manager everything is great from start to finish! They know how to treat customers and keep them! More
by SILIVET
Employees Worked With
Brent, Brian Salamone
June 27, 2026
Could do without the extra trying to sell the extra stuff. But was a good experience overall for the second time in 3.5 years. stuff. But was a good experience overall for the second time in 3.5 years. More
by HAMILTON2
Employees Worked With
Tom, Brian Salamone, Ronald Felix, Charlie James, Mike Reisinger
June 21, 2026
Other than having to wait an additional 75 minutes for completion of repairs, everything else was fine. But for that, there would have been a 5 rating. completion of repairs, everything else was fine. But for that, there would have been a 5 rating. More
by skwaynick
Employees Worked With
Matt Klink
June 21, 2026
I got checked in by Dann at 1:35 who disappeared and was cashed out by Ashton who stated it was first time doing paperwork. Dann said it would take an hour and 10 minutes. My car was not ready until 4:00 af cashed out by Ashton who stated it was first time doing paperwork. Dann said it would take an hour and 10 minutes. My car was not ready until 4:00 after I inquired twice about the wait. If appointments are made online the wait should never be this long. More
by hudsoncandice01
Employees Worked With
I had an appointment that I booked online for an oil change and tire rotation. Was told it would take an hour and 10 minutes so I chose to wait at the dealership. I arrived at 1:35 pm and after asking several times about the wait, my car was finally avail
