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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

May 15, 2023

I had an excellent experience. Johnna was the best and very knowledgeable. I appreciated that Erik made him self available as well. More

by markbr80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Stark, Johnna Wallace
May 24, 2023 -

Matthews Kia of Greece responded

Hi Mark- We're so glad to hear you had a great experience with Johnna and Erik! We truly appreciate your business and the great review!

May 15, 2023

Service wouldn’t pick up call, was on hold for half an hour and then hung up on me. Never texted or called after vehicle was done, but never picked up the phone when I called a dozen times. When I arrived More

by DSMITHX51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We sincerely apologize for our lack of communication. We've reached out to our Management Team who will be reaching out in an effort to provide a better future experience. Thank you for letting us know!

May 15, 2023

Service department was very helpful and accommodating. Service Technicians were very helpful. Had a pleasant visit. More

by DEBFEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with our Service Department! We truly appreciate your business and the great review!

May 15, 2023

Great service and my car looks and drives great with the new motor installed under the Kia warranty . I have had 3 Kia's and I would buy another when the time comes . More

by JCOLANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember all the names , but everyone was great ., Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a pleasant experience with us! We truly appreciate your business and the perfect review!

May 12, 2023

Brian S. was extremely professional and efficient. He made the purchase of my Kia Carnival go smoothly. He guided me to the right vehicle even though I came i More

by Carrie Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Ronald Felix
May 24, 2023 -

Matthews Kia of Greece responded

Hi Carrie- We're so glad to hear you had a pleasant purchasing experience! We truly appreciate your business and we hope you're enjoying your New Carnival!

May 11, 2023

Matt listened to the things we wanted in a car and respected the decisions we made regarding our purchase. More

by tlk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 11, 2023

Excellent service, very knowledgeable sales staff and also very attentive and helpful. Ajay warrants a special kudo for helpfulness and service. More

by publicaddress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajay
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 11, 2023

I went in for my first oil change and I was amazed at the service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia More

by Wildpsg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Stark, Dan Mitchell, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 09, 2023

We found the dealership to very good. Our sales rep Ron Felix, very knowledgeable and thorough. Explained everything as we went along, test drove the KIA Forte. I would recommend this More

by dschenck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 08, 2023

I don't like the fact that certain jobs cannot be done on a Saturday. Twice I got there and was told this. I wasted my gas going to the dealership. What about people who work from mon. to Fri.? They have to More

by ATANSKI
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

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