Matthews Kia of Greece
Rochester, NY
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1,165 Reviews of Matthews Kia of Greece
I had an excellent experience. Johnna was the best and very knowledgeable. I appreciated that Erik made him self available as well. Johnna was the best and very knowledgeable. I appreciated that Erik made him self available as well. More
Service wouldn’t pick up call, was on hold for half an hour and then hung up on me. Never texted or called after vehicle was done, but never picked up the phone when I called a dozen times. When I arrived hour and then hung up on me. Never texted or called after vehicle was done, but never picked up the phone when I called a dozen times. When I arrived the service dept was basically empty with no customers, so it wasn’t even a busy time when I called. I had to find the text number they gave me from service a year ago in order to reach someone who said that the car was already done and set, but I never even got a message from them despite literally making sure they would when I handed over the keys More
Great service and my car looks and drives great with the new motor installed under the Kia warranty . I have had 3 Kia's and I would buy another when the time comes . new motor installed under the Kia warranty . I have had 3 Kia's and I would buy another when the time comes . More
Brian S. was extremely professional and efficient. He made the purchase of my Kia Carnival go smoothly. He guided me to the right vehicle even though I came i was extremely professional and efficient. He made the purchase of my Kia Carnival go smoothly. He guided me to the right vehicle even though I came in with something else in mind! And Ron F. had all the answers to all my questions. He’s extremely knowledgeable. Talking with him was like a much more enjoyable way to read the car manual! More
I went in for my first oil change and I was amazed at the service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia More
We found the dealership to very good. Our sales rep Ron Felix, very knowledgeable and thorough. Explained everything as we went along, test drove the KIA Forte. I would recommend this Our sales rep Ron Felix, very knowledgeable and thorough. Explained everything as we went along, test drove the KIA Forte. I would recommend this dealership to friends and family. Thank you! More
I don't like the fact that certain jobs cannot be done on a Saturday. Twice I got there and was told this. I wasted my gas going to the dealership. What about people who work from mon. to Fri.? They have to a Saturday. Twice I got there and was told this. I wasted my gas going to the dealership. What about people who work from mon. to Fri.? They have to take off from work to have certain jobs done. More

