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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

June 19, 2026

Consistent excellence. I never fail to be pleased with the quality of work done at Matthews as well as the personable employees. They got me an appointment the day after I More

by Sue Wemett
Recommend Dealer
Yes
Employees Worked With
Older thin guy with gray goatee.
Jun 20, 2026 -

Matthews Kia of Greece responded

Hi Sue! We're so glad to hear about your wonderful experience at Matthews KIA of Greece. Thanks for your business and come see us again!

June 19, 2026

I have had nothing but very good service from Matthews Kia of Greece. Thank you. More

by SWoodward62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Greco, John Fiorino, Charlie James
Jun 19, 2026 -

Matthews Kia of Greece responded

Your review made our day...thank you for putting your trust in our Team here at Matthews Kia of Greece!

June 16, 2026

Friendly, quick, honest I've always had a good experience at this dealership. Never felt like I was being taken advantage of More

by thomasjdooley
Recommend Dealer
Yes
Jun 17, 2026 -

Matthews Kia of Greece responded

Hi Thomas! Thank you for the fabulous 5-Star review...we're so glad you feel well taken care of by our Team at Matthews Kia of Greece!

June 15, 2026

This is my 3rd sportage. Sales team professional and helpful especially showing me how everything works with my car More

by hokymom23
Recommend Dealer
Yes
Employees Worked With
John and finished up with Charlie
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi hokimom23! We really appreciate you letting us know that our Team was helpful and professional when getting you acclimated to your new car. Please feel free to stop in at Matthews Kia of Greece, if you have any other questions about it!

June 14, 2026

Normal process. Checked my car in. Stayed in the waiting area to do work. Service staff checked in with me about other services my car could get. Even looked into a More

by risma8989
Recommend Dealer
Yes
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi risma8989! Your feedback means a lot to us here at Matthews Kia of Greece. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know at tellus@matthewsauto.com.

June 13, 2026

Nick and the whole team here took care of us quickly and accommodated me and my family while we waited for the car to be ready. More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix, John Fiorino
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi Joe! We're so glad you had a good experience with our Team at Matthews Kia of Greece, and look forward to seeing you again soon. We appreciate your business!

June 13, 2026

If it gets busy there, and it typically does, expect to be there a little longer than you think. More

by mk5cny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway, Mike Reisinger
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi Mk5cny! We apologize for the extended wait time during your visit at Matthews Kia of Greece. We understand how valuable your time is and hank you for letting us know...your feedback helps us improve our process for great future experiences!.

June 12, 2026

Phillip did a great job. He showed us the vehicles in which we were interested, without undue pressure. We had an easy time of it and enjoyed our buying experience. More

by mreyesesq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi mreyesesq! It was our pleasure helping you find the right vehicle. Thank you for choosing Matthews Kia of Greece and enjoy your new ride!

June 12, 2026

Brought vehicle in for service that I thought might take 3-4 hours but vehicle was ready in under 2 hours! More

by kdoell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi kdoell1! We are always delighted to hear that our Team at Matthews Kia of Greece exceeded expectations. Thank you for choosing us, and we look forward to your next visit!

June 12, 2026

Great facilities and friendly service. Vehicle looks and feels great after every service. Staff communicates well. More

by holyman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 15, 2026 -

Matthews Kia of Greece responded

Hi holyman18! Good communication is key to any great relationship, and we thank you for choosing us here at Matthews Kia of Greece to Service your vehicle!

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