Matthews Kia of Greece
Rochester, NY
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1,165 Reviews of Matthews Kia of Greece
Ashton Kendrick was suggested by Brian Salamone as a service guy. Ashton is phenomenal!!! He not only was professional, but this matters/ his voice and tone used with me was so caring. More than any service guy. Ashton is phenomenal!!! He not only was professional, but this matters/ his voice and tone used with me was so caring. More than any other service guys. Ashton was not just doing a job- he was concerned that I be satisfied with the outcome of diagnostics performed. Not ONE other service man EVER asked me to drive my car to see what they thought of my problem. Not a one in all my years of coming to Matthews Kia. Ashton did!!! I was shocked!! He drove with me to see/ hear what I was hearing. He will go far. I’ll only want to deal with him in all my visits from now on. Brian Salamone is warm and trustworthy. He has sold about 12 Kia’s to my family! We tell others too. But everyone in our family sees how he cares and gets us a great deal. Twelve- Kia’s in our family. So far! More drivers coming if driving age. Ashton again- I can’t get over his concern for me with my car. He told me that he wanted to work at Kia because of all the dealerships, he sees they are like a family there AND that they all care about their customers!! You can take That tothe Bank! More
The process of setting up an appointment was easy, they are very flexible with maintenance with my schedule and the staff was very kind and accommodating. are very flexible with maintenance with my schedule and the staff was very kind and accommodating. More
Fast and courteous Prompt and accurate information was provided to me after the diagnostic test and a payment plan to pay for the work done was offered. provided to me after the diagnostic test and a payment plan to pay for the work done was offered. More
Always have a good experience here, coming up on almost 4 years since I’ve purchased my vehicle and don’t have any regrets. I am well taken care of at my service appointments. years since I’ve purchased my vehicle and don’t have any regrets. I am well taken care of at my service appointments. More
I dropped off the car on a Wednesday morning at 9:00. They had to keep it over night and still couldn't service it. I had to bring the car back the following Monday and waited for it. It was very inconve They had to keep it over night and still couldn't service it. I had to bring the car back the following Monday and waited for it. It was very inconvenient. A loaner car would have been appreciated. More

