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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews
Call Dealership (585) 720-8000
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4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

September 16, 2026

The experience was excellent like always The Matthews Kia of Greece service department is always great. 10 out of 10. More

by SPEEDYONLY2009
Recommend Dealer
Yes
Employees Worked With
Brent
Print
Sep 25, 2026 -

Matthews Kia of Greece responded

Thank you for the 10 out of 10! We’re glad our service team at Matthews Kia of Greece continues to make every visit a great experience. We appreciate your loyalty and look forward to seeing you again!

September 16, 2026

Great experience no issues Great experience no issues all my concerns were answered and completed More

by m_glvr
Recommend Dealer
Yes
Print
Sep 16, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad you had a great experience and that all your questions and concerns were addressed. We appreciate you choosing Matthews Kia of Greece!

September 13, 2026

Had appointment correct. Knew what I needed done. Even though all could not get fixed in the day, they have been very communicative regarding next steps. More

by mmack2009
Recommend Dealer
Yes
Employees Worked With
Brent
Print
Sep 14, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad our team was prepared for your appointment, understood what your vehicle needed, and kept you informed about the next steps for the remaining work. We appreciate your patience and thank you for choosing Matthews Kia of Greece!

September 13, 2026

I like that I can make my appointment online. And then you get reminders off your appointments More

by jlsweetness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Holloway
Print
Sep 14, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad our online scheduling and appointment reminders make caring for your vehicle convenient and easy. We appreciate you choosing Matthews Hyundai of Greece!

September 12, 2026

Had an engine light on and got me in immediately without an appointment. All good in an hour and a half. Very happy! Thank you!!! More

by srduncan317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McArthur, Matt Klink
Print
Sep 14, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re so glad our team could accommodate you right away and resolve the engine-light concern in just an hour and a half. Your happiness means a lot to us. Thank you for choosing Matthews Hyundai of Greece!

September 10, 2026

Ben was able to assist me in this purchase with only one visit to the dealer. All of the deal was completed via phone. No test drive was ever done. More

by cjblatchford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance dude who upsold me. Very nice & upfront on all!, Benny Anderson
Print
Sep 11, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad Ben made your purchase so convenient by handling the details over the phone and limiting your time at the dealership to just one visit. We appreciate you choosing Matthews Kia of Greece and hope you enjoy your new vehicle!

September 09, 2026

Experience was great! Jake was an awesome sales person. Experience was great! Jake was an awesome sales person. He made the whole experience so easy. More

by melissasarashaw
Recommend Dealer
Yes
Employees Worked With
Jake
Print
Sep 10, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re thrilled that Jake made your experience so easy and enjoyable. We appreciate you choosing Matthews Kia of Greece and will be sure to share your kind words with Jake!

September 09, 2026

Thank to Mathew Kia I have a car because of they understanding my situation they did everything to make it happen now I have a brand new car and I can drive to school and work and help my family More

by izquierdoluis1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Jake Gray, Matt Klink
Print
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you so much for sharing your experience! We’re truly delighted that our team understood your situation and worked hard to help make your new vehicle possible. Knowing it will help you get to school and work while supporting your family makes this especially meaningful to us. Congratulations on your brand-new car, and thank you for choosing Matthews Kia of Greece!

September 08, 2026

I went in for a NYS inspection. The service team is always very attentive and friendly. The process is always quick and painless which is appreciated! Doug who manages the check in More

by hjmeasday
Recommend Dealer
Yes
Print
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful five-star review! We’re delighted that our service team consistently makes your visits friendly, attentive, and hassle-free. We’ll be sure to share your kind words with Doug—he’ll be happy to know his helpful service is appreciated! Thank you for choosing Matthews Kia of Greece!

September 07, 2026

It's too bad that there's too much movement in that Service Department. I don't feel a connection with them as I do with Doug. More

by ecastello2691
Recommend Dealer
Yes
Print
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star rating and for sharing your honest feedback. We understand how important it is to see familiar faces and build a trusted relationship with your service team. We’re glad Doug has provided that connection and made such a positive impression. We truly appreciate your continued business with Matthews Kia of Greece!

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