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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

September 07, 2026

No issues to comment on If I didn't have an issue why are you trying to get me to say more More

by mverhay
Recommend Dealer
Yes
Employees Worked With
Brent
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star rating! We’re glad your visit went smoothly, and no further explanation is needed. We appreciate your business with Matthews Kia of Greece!

September 05, 2026

Friendly, fast service, as always. Only good things to say. Greeted with a smile, served quickly. Wait room is clean and nice. More

by mjsavas
Recommend Dealer
Yes
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for another wonderful five-star review! We’re delighted that you’re always greeted with a smile, receive fast and friendly service, and enjoy our clean, comfortable waiting area. Your continued trust means so much to us. Thank you for choosing Matthews Kia of Greece!

September 05, 2026

Great, fast, friendly service as always Great, fast, friendly service as always. I called up for emergency situation and was accommodated right away. More

by mjsavas
Recommend Dealer
Yes
Employees Worked With
Don't know. All were great.
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful five-star review! We’re so glad our team was able to accommodate your urgent situation right away and provide the fast, friendly service you’ve come to expect. We truly appreciate your continued trust in Matthews Kia of Greece!

September 05, 2026

Always wonderful to work with! They send us coupons and always have decent availability for appointments! More

by lisadiaz317
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 09, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful five-star review! We’re delighted that our team is always a pleasure to work with and that you appreciate our service offers and convenient appointment availability. We truly value your continued business and thank you for choosing Matthews Kia of Greece!

September 03, 2026

I always have excellent service at Matthews KIA. Staff very friendly and always keeps me you to date on the progress of my service. More

by kdoell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Klink
Sep 03, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review and your continued trust in Matthews Kia of Greece! We’re delighted that our friendly team consistently provides excellent service and keeps you informed throughout your visit. We truly appreciate your support and look forward to seeing you again!

September 01, 2026

Great experience Great customer service. Efficient team, went over all the information. I was very pleased. More

by bbuscaglia52
Recommend Dealer
Yes
Employees Worked With
Forgot his name but he was great!
Sep 01, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re delighted that our efficient team provided excellent customer service, thoroughly explained everything, and made your experience so positive. We appreciate you choosing Matthews Kia of Greece!

September 01, 2026

Thorough service, detail focused service desk staff. Enjoy having the car washed after service appointment is completed. More

by GABBYRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Gray, John Fiorino
Sep 01, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad our detail-focused service team provided a thorough experience and that you enjoyed the complimentary car wash. We appreciate you choosing Matthews Kia of Greece!

August 31, 2026

Quick efficient professional all questions were answered. That’s all but you asked for 15 words. We should be able just to say what we need to. More

by DEBRAGREAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Sep 01, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re glad our team provided quick, efficient, and professional service while answering all your questions. We appreciate your honest feedback and thank you for choosing Matthews Kia of Greece!

August 31, 2026

Brent corrected the misinformation previously given to me by one of the employees. He was very nice and apologized for my previous experience. I will continue getting my car serviced at Mathew Kia. More

by RAINY_59
Recommend Dealer
Yes
Employees Worked With
Brent
Aug 31, 2026 -

Matthews Kia of Greece responded

Thank you for your five-star review! We’re glad Brent was able to clear up the misinformation and help address your previous experience. We’re sorry for the confusion and appreciate the opportunity to make things right. Thank you for continuing to choose Matthews Kia of Greece for your service needs!

August 30, 2026

They were very informative. They said what they were going to do and how long it would take and it was done on time. The waiting room was very comfortable, making the wait enjo More

by dedmunds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
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