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Matthews Kia of Greece
Rochester, NY
1,165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,165 Reviews of Matthews Kia of Greece
August 30, 2026
Sale rep (Erica) was awesome, very informative and clear on explaining things and manager was awesome as well. Very personable and friendly and just an overall good experience on explaining things and manager was awesome as well. Very personable and friendly and just an overall good experience More
by DHENNIN3
Verified CustomerEmployees Worked With
Erica Polimeni, Charlie James
August 28, 2026
Cordial. First trip, part that was needed ended up not being available. Was told part was in stock, therefore made the appointment. Had to make a second trip First trip, part that was needed ended up not being available. Was told part was in stock, therefore made the appointment. Had to make a second trip the next day. In return, labor cost was free. Good response to a bad situation More
by dsharp5963
August 27, 2026
Unable to assist with original request for the appointment. Wasted my time and lengthy trip to dealership. Why would you want me to bring the car there when you knew you couldn’t make the repair? appointment. Wasted my time and lengthy trip to dealership. Why would you want me to bring the car there when you knew you couldn’t make the repair? More
by mrfixitman3636
Employees Worked With
Service Dept.
August 25, 2026
Ron Felix was extremely helpful and so very knowledgeable. Brian Salamone did a wonderful job working with me as well! I’m very happy with the service from BOTH of them! knowledgeable. Brian Salamone did a wonderful job working with me as well! I’m very happy with the service from BOTH of them! More
by dowdsusan020
Employees Worked With
Brian Salamone, Ronald Felix, John Fiorino
August 23, 2026
We went to Matthews just looking and due to the great sales associate, we ended up with a beautiful 2027 Kia Seltos. Jake answered all our questions and gave us information that we we needed to make an i sales associate, we ended up with a beautiful 2027 Kia Seltos. Jake answered all our questions and gave us information that we we needed to make an informed decision. After test driving a Frost Blue and being given a great deal, we made the choice to buy that car. We are very happy with our decision. Now we just have to learn how to navigate all the new technology. More
by WCMAGANS
Employees Worked With
Jake Gray
