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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

August 23, 2026

We are very happy with the service that we received on our Telluride when we needed four tires and balancing. People at the counter were very helpful explaining everything that was performed in getting ou More

by jack_b19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re delighted that our service team took great care of your Telluride and clearly explained the tire and balancing work performed. We appreciate you choosing Matthews Kia of Greece and look forward to assisting you again!

August 23, 2026

AWESOME LOVE YOU GUYS THANK YOU FOR THE GREAT SERVICEYOUR CONCERN I HAD TO BE STILL AND THAT WORKED More

by FALLIGANCAROLYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Aug 24, 2026 -

Matthews Kia of Greece responded

Carolyn, thank you for the enthusiastic five-star review! We love hearing that you received great, attentive service and that everything worked out well. We truly appreciate your support of Matthews Kia of Greece!

August 22, 2026

The service man I dealt with was very nice and knowledgeable. We were never told at our last visit that are rewards are done so we requested a tire rotation which I wouldn't have requested if I kn More

by AMARTIN0626
Recommend Dealer
No
Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for your feedback. We’re glad your service advisor was friendly and knowledgeable, but we apologize that the status of your rewards was not clearly communicated before the tire rotation. Regarding the oil-change reminder, your vehicle displays this information electronically, though we will happily provide a windshield sticker upon request. We appreciate you bringing your concerns to our attention and will use your feedback to improve communication at Matthews Kia of Greece.

August 22, 2026

Brent was great. Have worked with him before and now ask for him. He's very knowledgeable. More

by SLH14618
Recommend Dealer
Yes
Employees Worked With
Brent
Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re delighted that Brent’s knowledge and excellent service have earned your continued trust. We’ll be sure to share your kind words with him. Thank you for choosing Matthews Kia of Greece!

August 22, 2026

Everyone provides excellent service -- they are always friendly, courteous, professional, helpful, thorough, and knowledgeable. More

by all4sunshine
Recommend Dealer
Yes
Employees Worked With
Matt
Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful five-star review! We’re proud to hear that everyone at Matthews Kia of Greece consistently provides friendly, courteous, professional, and knowledgeable service. We truly appreciate your continued support!

August 21, 2026

Always friendly & helpful. Provides fast service So long and thanks for all the fish? More

by Lfogelmk
Recommend Dealer
Yes
Aug 24, 2026 -

Matthews Kia of Greece responded

Thank you for the five-star review! We’re delighted that our team is always friendly, helpful, and provides fast service. We truly appreciate your continued support of Matthews KIA of Greece!

August 21, 2026

Great experience, the best. The best dealership experience I have ever had Will go back again. More

by SPEEDYONLY2009
Recommend Dealer
Yes
Employees Worked With
Ronald Felix, Ronald Felix
Aug 21, 2026 -

Matthews Kia of Greece responded

Thank you, SPEEDYONLY2009! We’re thrilled to hear that this was the best dealership experience you’ve ever had. Your five-star review means so much to our team, and we look forward to welcoming you back to Matthews Kia of Greece!

August 21, 2026

Went on for an oil change and check engine light. Diagnosis was reasonably quick and we were informed it was a warranty repair. The oil change was completed and an appointment was set for the warrant More

by dcheney9690
Recommend Dealer
Yes
Employees Worked With
Matt Klink
Aug 21, 2026 -

Matthews Kia of Greece responded

Thank you, dcheney9690! We’re glad our team diagnosed the issue quickly, kept you informed, and completed both the oil change and warranty repair as expected. It’s wonderful to know that everything has been working well since. Thank you for choosing Matthews Kia of Greece!

August 21, 2026

great service and shuttle service is impecable! Driver Rick was a pleasure! Car was clean and completed quickly More

by GaryRusso85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 21, 2026 -

Matthews Kia of Greece responded

Thank you, GaryRusso85! We’re delighted to hear that you received great service and that your vehicle was completed quickly and returned clean. We’ll be sure to share your kind words with Rick—he’ll be happy to know you enjoyed the shuttle service. Thank you for choosing Matthews Kia of Greece!

August 20, 2026

Best Frendly good job on time I love kia Mattew kis is the best place to go on grece location More

by fundaokcun1
Recommend Dealer
Yes
Aug 20, 2026 -

Matthews Kia of Greece responded

Thank you, fundaokcun1! We’re so happy to hear that our friendly team provided great service and completed everything on time. We truly appreciate your kind words and your recommendation of Matthews Kia of Greece!

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