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Matthews Kia of Greece

Rochester, NY

4.7
1,165 Reviews

4321 W Ridge Rd

Rochester, NY

14626

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1,165 Reviews of Matthews Kia of Greece

July 27, 2026

Kind and helpful staff. So good to have pleasant service officials helping me. Thank You. More

by valigie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Jul 27, 2026 -

Matthews Kia of Greece responded

Thank you, Valigie, for your 5-star review! We're so glad to hear that you had a positive experience with our team at Matthews Kia of Greece. Providing kind, helpful, and welcoming service is something we strive for every day, and we're happy to know our staff made your visit a pleasant one. We appreciate your business and thank you for choosing Matthews Kia of Greece. We look forward to assisting you again in the future!

July 26, 2026

Javier Montalvo was patient and was comfortable to work with. He is very familiar with the technical aspects of our new Kia, which is a real plus. He really should be on the Sales Dept. list! Brian Sala More

by davet650
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Montalvo 5*, Brian Salamone
Jul 27, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We're thrilled to hear about your positive experience with Javier and Brian at Matthews Kia of Greece. It's wonderful to know that Javier took the time to make you feel comfortable, patiently answer your questions, and provide knowledgeable insight into the features and technology of your new Kia. We're also glad Brian was able to work through the details of your unique trade-in and help arrive at a value that felt fair. We'll be sure to share your kind words with Javier and Brian. Thank you for choosing Matthews Kia of Greece, and congratulations on your new Kia!

July 26, 2026

Ben was great, he helped me get the vehicle that I wanted. Thank you Ben! More

by RINO2389
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Benny Anderson
Jul 27, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We're thrilled to hear that Ben provided such a great experience and helped you find the vehicle you wanted. We appreciate you taking the time to share your feedback and will be sure to share your kind words with Ben. Thank you for choosing Matthews Kia of Greece. We hope you enjoy your new vehicle and look forward to assisting you again in the future!

July 25, 2026

Brent does an excellent job training his new employees. They always take the time to explain what was wrong, what was done to repair. Very polite and up front. More

by mglenfin
Recommend Dealer
Yes
Employees Worked With
Brent and his team
Jul 27, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We're so glad to hear about your positive experience with Brent and the team at Matthews Kia of Greece. Providing knowledgeable, transparent, and friendly service is what we strive for every day. We're happy to hear that Brent takes the time to train and support his team, ensuring our customers receive clear explanations about their vehicle concerns and the repairs being performed. We appreciate your kind words and thank you for choosing Matthews Kia of Greece. We look forward to serving you again in the future!

July 24, 2026

The dealership, particularly Ron, were encouraging, kind, transparent, and attentive at every step. He took the extra time to explain everything and to ensure I was set up and comfortable and happy with my n More

by KIMBERLYJPHOTOGRAPHY
Recommend Dealer
Yes
Employees Worked With
Ronald Felix, Ronald Felix
Jul 24, 2026 -

Matthews Kia of Greece responded

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Ron and the Matthews Kia of Greece team provided you with such a positive experience. It’s great to know that he took the time to explain everything, answer your questions, and make sure you felt comfortable and confident throughout the process. Providing a transparent, attentive, and stress-free experience is exactly what we strive for. Congratulations on your new vehicle, and thank you for choosing Matthews Kia of Greece! We appreciate your business and hope you enjoy every mile.

July 24, 2026

Brent was very knowledgeable and explained everything completely. He knows his stuff!! We always look for him. More

by SLH14618
Recommend Dealer
Yes
Employees Worked With
Brent
Jul 24, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We’re thrilled to hear that Brent continues to provide you with such a great experience at Matthews Kia of Greece. It’s wonderful to know that his knowledge, attention to detail, and ability to explain everything clearly have made such a positive impression. We appreciate you trusting him and coming back to work with him time and time again. Thank you for choosing Matthews Kia of Greece, and we look forward to assisting you again in the future!

July 23, 2026

The staff was friendly. The service was prompt. The waiting room was clean and tidy. More

by kazeigler65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Jul 24, 2026 -

Matthews Kia of Greece responded

Thank you for your 5-star review! We’re happy to hear that your experience at Matthews Kia of Greece was a positive one. Providing a comfortable and efficient experience for our customers is something we strive for every day. We appreciate your business and look forward to assisting you again in the future!

July 21, 2026

Matthews Kia did a wonderful job. There was a minor delay in delivery due to a recall. Making sure the vehicle was safe and the recall properly addressed demonstrated their concern More

by twa21986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone, Benny Anderson
Jul 24, 2026 -

Matthews Kia of Greece responded

Thank you for your wonderful 5-star review! We’re thrilled to hear that the Matthews Kia of Greece team provided you with such a positive experience. We appreciate you recognizing our team’s commitment to putting customer safety first. While we understand delays can be frustrating, we’re glad you saw that taking the time to properly address the recall and ensure your vehicle was safe was our top priority. Thank you for choosing Matthews Kia of Greece. We appreciate your business and look forward to serving you for many miles ahead!

July 20, 2026

Always personal and interested in what's best for the customer Matthews KIA of Greece is always personal and interested in what's best for the customer. I always know I can be confident in the service th More

by ryanjosephpalma
Recommend Dealer
Yes
Jul 21, 2026 -

Matthews Kia of Greece responded

Thank you for the wonderful 5-star review! We truly appreciate your continued trust in Matthews Kia of Greece. It means a lot to hear that our team consistently provides a personal experience and always keeps your best interests in mind. We’re grateful for your confidence in our service team and look forward to continuing to take great care of you!

July 19, 2026

Matthew Kia is number one in my book! They are always friendly and helpful. This service on my car was an oil change and inspection. I was in and out within an hour! 👍 Great service! More

by jdove617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fiorino
Jul 20, 2026 -

Matthews Kia of Greece responded

Thank you for your fantastic 5-star review! We’re thrilled to hear that Matthews Kia of Greece continues to be your number one choice. Providing friendly, helpful, and efficient service is what we strive for every day. We’re glad your oil change and inspection were completed quickly and that you were back on the road in no time. Thank you for trusting our service team with your vehicle—we truly appreciate your business and look forward to seeing you again! 👍

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