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Matthews Kia of Schenectady

Schenectady, NY

Overview
Employees
Reviews
Vehicles
4.5
982 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 982 reviews

October 01, 2025

This dealership is a joke! ! Worst customer service I have ever experienced!! I’d be embarrassed if I were them!! More

by Robert Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Delorm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josef Jarvis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2025 -

Matthews Kia of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

October 01, 2025

Friendly quick and efficient service was what I experienced at Matthews Kia. The rewards program is a great help for service needs. More

by rainfly2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2025 -

Matthews Kia of Schenectady responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews Kia of Schenectady, and we hope to see you again.

September 30, 2025

This was my 1st experience working with Matthews Kia and I would highly recommend. Look forward to working with them again in the future. More

by briannarowe21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hover
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Oct 01, 2025 -

Matthews Kia of Schenectady responded

Hi Brianna- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 28, 2025

The atmosphere is nice, workers are friendly, knowledgeable and very helpful, my sales consultant Eljawon is very nice and understanding my situation which I appreciate very much! More

by pisey91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eljawon
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Sep 29, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2025

Professional, friendly Personable, informative answered all my questions I would recommend Mathews KIA for service and expertise More

by kiltlessscot5e
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef Jarvis
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Sep 26, 2025 -

kiltlessscot5e responded

I like Mathews KIA👍 Since they took over after Fucillo it's been better. I took our vehicle in for a diagnosis service and they told what the issue was👍.

September 26, 2025

Everyone was very friendly and helpful. They went out of their way to make this a great experience. More

by cjk526
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bauer, Eljawon Arrington
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September 23, 2025

Nice people I used a a shuttle. It was very convenient Lady at the reception was very helpful More

by ushsvetic64
Recommend Dealer
Yes
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Sep 24, 2025 -

Matthews Kia of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 22, 2025

They have been great from the moment we walked through the door. From buying my car to the maintenance that has been done. More

by TANYA7576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Matthews Kia of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 21, 2025

The service staff were knowledgeable, professional, and kind. Their communication was clear and they kept me updated on their progress. More

by Shodanbub
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donat Poirier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2025

Matthew Kia has a friendly and pleasant staff. I am always waited on as soon as I walk in the door. Service department is wonderful. More

by OGSAMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Pozniakas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mellisson Farilien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Hanton --- 5 stars
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Sep 18, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

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