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Matthews Kia of Schenectady

Schenectady, NY

Overview
Employees
Reviews
Vehicles
4.5
980 Reviews
At Matthews Kia of Schenectady, we have a great selection of New & Used Kias to give you the absolute best variety in Schenectady, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-up over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews RewardsPlus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are a top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always reading and willing to help! Plus, we'll buy your car-even if you don't buy from us! Discover Matthews and how Matthews means more. Every Day. Every Way. We look forward to serving you soon!
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3900 State Street

Schenectady, NY

12304

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Showing 980 reviews

July 23, 2025

The dealer didn't apply pressure for me to buy. They took my allergies seriously and treated my service dog and I with respect. More

by teach
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eljuwon & Dominic
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Jul 24, 2025 -

Matthews Kia of Schenectady responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

July 22, 2025

This was the best car shopping experience I have ever had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth More

by skelly15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Report | Print
Jul 24, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for sharing your positive experience with us at Matthews Kia of Schenectady. We are delighted to hear about the smooth transaction and Matt's dedication. We appreciate your trust and look forward to serving you again.

July 20, 2025

Excellent attention and understanding of what I was looking for from sales representative Matt Arnold. More

by RED7835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Report | Print
Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi- We're happy you found our staff to be so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews and we hope to see you again.

July 19, 2025

Very accommodating. Honest efficient..Christian, Eric, Supreme and Jordan are great! Will go back again... More

by goossensdonna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Parisella
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Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

Not happy with Quality Control of Dealership. And not meaning what they promise. Made a promise, was not going to keep. More

by KURTLAMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mellisson Farilien
3.0
This rating includes all reviews, with more weight given to recent reviews.
Supreme Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi Kurt- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 17, 2025

Supreme was very professional, knowledgeable and personable. His interactions with me were always respectful and not pressured. I especially appreciated Supreme's patience with my questions, busy sc More

by KQUOI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Supreme Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Supreme. Congratulations on your new vehicle! We appreciate your kind words.

June 29, 2025

All of the people are great there. From the sales team to the manager to finance More

by DAYSOFF05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Supreme Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for the 5-star rating and feedback! Thank you for letting our team know how we did! We look forward to helping again soon!

June 27, 2025

Conner was a pleasure to work with. and made the process very easy. We will definitely consider the dealership again for future needs and a big part of that was Conner’s professionalism More

by KCMEYERS54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mellisson Farilien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Vanderburg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Matthews Kia of Schenectady responded

Hi- Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Kia of Schenectady and we hope to see you again soon! We are thrilled to hear about your positive experience with Conner. If you have any further questions, please give us a call at 518-847-0800. We're always happy to help at Matthews!

June 25, 2025

I feel I was well taken care of,Christian explained everything to me. Will recommend matthews and Christian. More

by jhoy2811
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Parisella
Report | Print
Jun 26, 2025 -

Matthews Kia of Schenectady responded

Hi- We're happy you found our staff so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews Kia of Schenectady, and we hope to see you again.

June 13, 2025

Worst customer service I’ve ever had bothered sales and service will not recommend to anyone More

by KEVINCONINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Arnold
Report | Print
Jun 18, 2025 -

Matthews Kia of Schenectady responded

Hi Kevin- We regret to hear about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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