Matthews Kia of Schenectady

I sent in my Kia for part that was under warranty that had failed. It was a simple oil pressure switch. My personal mechanic was able to source the part within 1 day. They lied and said that they could had failed. It was a simple oil pressure switch. My personal mechanic was able to source the part within 1 day. They lied and said that they could not get the part for 5 days. I told them what the problem was before I brought the vehicle in, and it still took them one day to diagnose the problem. They also attempted to charge me for the oil that was on the engine block from their work and the failed switch which is covered under warranty. I have asked to speak with the manager who has not called me back at all the entire week. I have not received my vehicle back yet but I will be visiting them in-person to express my displeasure! More

Getting a new car is actually torture,but John Hover was very accommodating. It was a pleasure to work with him. very accommodating. It was a pleasure to work with him. More

Easy to deal with. Salesman was knowledgeable and walked us through the process. No pressure to buy. Salesman was knowledgeable and walked us through the process. No pressure to buy. More

Eric was great to work with as sales manager and John was very professional and down to earth as salesman. John was very helpful to deal with throughout the process. very professional and down to earth as salesman. John was very helpful to deal with throughout the process. More

Matt Arnold was wonderful to work with. I would recommend him to anyone else who is purchasing a vehicle. I would recommend him to anyone else who is purchasing a vehicle. More

We had a great experience at Matthews Kia! I already knew what I wanted so it just came down to numbers. I already knew what I wanted so it just came down to numbers. More

My NEW car had 226 miles on it & half of tank of gas! Disappointing! Sad! Disappointing! Sad! More

The dealer didn't apply pressure for me to buy. They took my allergies seriously and treated my service dog and I with respect. They took my allergies seriously and treated my service dog and I with respect. More

This was the best car shopping experience I have ever had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth had. Matt Arnold was very thorough in explaining the Matthew’s mission as well as the product I was looking to purchase. The process was very smooth and I did not feel overwhelmed or intimidated. More

Excellent attention and understanding of what I was looking for from sales representative Matt Arnold. looking for from sales representative Matt Arnold. More