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Matthews Kia of Schenectady

Schenectady, NY

4.4
987 Reviews

3900 State Street

Schenectady, NY

12304

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987 Reviews of Matthews Kia of Schenectady

July 19, 2025

Very accommodating. Honest efficient..Christian, Eric, Supreme and Jordan are great! Will go back again... More

by goossensdonna1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Parisella
Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

Not happy with Quality Control of Dealership. And not meaning what they promise. Made a promise, was not going to keep. More

by KURTLAMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josef Jarvis, Mellisson Farilien, Supreme Webb
Jul 21, 2025 -

Matthews Kia of Schenectady responded

Hi Kurt- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

July 17, 2025

Supreme was very professional, knowledgeable and personable. His interactions with me were always respectful and not pressured. I especially appreciated Supreme's patience with my questions, busy sc More

by KQUOI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Supreme Webb
Jul 17, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for choosing Matthews Kia of Schenectady for your automotive needs. We are thrilled to hear about your positive experience with Supreme. Congratulations on your new vehicle! We appreciate your kind words.

June 29, 2025

All of the people are great there. From the sales team to the manager to finance More

by DAYSOFF05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo, Supreme Webb
Jul 02, 2025 -

Matthews Kia of Schenectady responded

Hi- Thank you for the 5-star rating and feedback! Thank you for letting our team know how we did! We look forward to helping again soon!

June 27, 2025

Conner was a pleasure to work with. and made the process very easy. We will definitely consider the dealership again for future needs and a big part of that was Conner’s professionalism More

by KCMEYERS54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mellisson Farilien, Connor Vanderburg
Jun 30, 2025 -

Matthews Kia of Schenectady responded

Hi- Your satisfaction is important to us, so we want to sincerely thank you for choosing Matthews Kia of Schenectady and we hope to see you again soon! We are thrilled to hear about your positive experience with Conner. If you have any further questions, please give us a call at 518-847-0800. We're always happy to help at Matthews!

June 25, 2025

I feel I was well taken care of,Christian explained everything to me. Will recommend matthews and Christian. More

by jhoy2811
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Parisella
Jun 26, 2025 -

Matthews Kia of Schenectady responded

Hi- We're happy you found our staff so supportive during your experience here at Matthews Kia of Schenectady. Thank you again for choosing Matthews Kia of Schenectady, and we hope to see you again.

June 13, 2025

Worst customer service I’ve ever had bothered sales and service will not recommend to anyone More

by KEVINCONINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Arnold
Jun 18, 2025 -

Matthews Kia of Schenectady responded

Hi Kevin- We regret to hear about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

June 08, 2025

We covered a lot of potential sales options. Every option was explained in detail to our satisfaction. More

by JCARANGE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Pozniakas, Bryan Boodhoo
Jun 09, 2025 -

Matthews Kia of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

June 06, 2025

Joined my mother when buying a new car, didn’t plan on it, but found a car the same day. Mac Phearson worked out the numbers efficiently, my trade in , everything… and I ended up driving away the same day More

by Misty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Phearson
Jun 09, 2025 -

Matthews Kia of Schenectady responded

Hi Misty- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

June 04, 2025

Bryan was with me from start to finish and did a fantastic job. I dealt with Eric, sales manager, briefly, and he was very helpful and cordial More

by FRANKWALTERS72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Boodhoo, Matt Arnold
Jun 06, 2025 -

Matthews Kia of Schenectady responded

Hi-Thank you, for choosing Matthews Kia for your new vehicle! We're delighted to hear about your positive experience with Bryan. We appreciate your kind words and look forward to serving you again in the future! Happy driving!

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