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Matthews Kia of Schenectady

Schenectady, NY

4.4
987 Reviews

3900 State Street

Schenectady, NY

12304

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987 Reviews of Matthews Kia of Schenectady

June 12, 2019

Service Friendly service and knowledgeable staff. Comfortable waiting area. Good explanation of aii aspevts of required service. Would. Highly recommend your More

by PFREDERICKS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Jun 12, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

June 11, 2019

New Optima All went perfect from start to end. Walked out a happy camper. Zach the salesman was a gentlemen all through the process. Very pleased with the outcom More

by RICHAHERN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Moses
Jun 11, 2019 -

Matthews Kia of Schenectady responded

Thanks so Much for your great review! I am so glad Zach was able to help you find the right Optima! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800

June 11, 2019

Top Notch Service Center. I came in to have a recall taken care of. I was very early but the service team never hesitated they got me right in, took care of business and had me More

by JUSTVIC9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for taking the time to leave a review! Please let us know when our service department can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 11, 2019

Out with the old and in with the new -- EASY ! I had the pleasure of getting to work with Woody again when I turned in my Sorento and leased a 2019. Woody is awesome - he is so knowledgeable and fr More

by DNEWHOOK19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Wood (Woody) - Sales, Brad (?) - Finance
Jun 11, 2019 -

Matthews Kia of Schenectady responded

I am so glad Woody was able to help you find your new Sorento! Please let him know if you need anything in the future! Krystin Strand Business Development Manager (518) 847-0800

June 08, 2019

Customer Oriented Sales person smiles, listens to your needs, and spends plenty of time. The financial perso works with your budget. Neither department was pushy. Tha More

by SKITENBIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Capibanco
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for your great review! Please let Matt know if he can be of assistance in the future! Krystin Strand Business Development Manager (518) 847-0800

June 08, 2019

Getting oil change Oil change service done satisfactorily and had air and cabin filter replaced per recommendation as well as me referring to my own personal maintenance More

by BNEDDO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison Service Advisor
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for taking the time to leave a review, please let Ken know when he can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 06, 2019

Ok meet my needd It was through went thru everything about the car. Gave information to question I had. The process moved along smoothly. Staff was very helpful to me More

by C420SCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks for taking the time to leave a review! Krystin Strand Business Development Agent (518) 847-0800

June 03, 2019

Great Thank you Vanie for all your help today. You were very professional and helpful. Usually when you deal with a car sales person it can be very stres More

by Veihicle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanie
Jun 03, 2019 -

Matthews Kia of Schenectady responded

Thank you for your great review! Please let Vanie know when she can help again! Krystin Strand Business Development Manager (518) 847-0800

June 02, 2019

Awesome service apt was very quick and rep was very clear and specific about services performed and what they found! All personnel was very friendly and helpful! More

by JOSEPHBRUNO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystin Strand
Jun 05, 2019 -

Matthews Kia of Schenectady responded

Thank you for the great review. I am glad to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with anything else. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

May 29, 2019

Fucillo awesomeness Michael c. was a great salesman. Saw to all our needs and got us the best deal. I love my car. Showed me many of the new features. More

by LISADAVIS303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Costello
May 31, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for your Awesome review! Krystin Strand Business Development Manager (518) 847-0800

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