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Matthews Kia of Schenectady - Service Center

Schenectady, NY

3.0
151 Reviews

151 Reviews of Matthews Kia of Schenectady - Service Center

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July 17, 2019

Excellent Kenny was pleasant - hard worker! The entire staff at this dealership has been awesome! So much im jealous. I wanna work with such great people. Hap More

by MGORDON1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 18, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

July 11, 2019

Always great friendly service Everyone is alway very courteous and I never have to wait in line. The bathrooms are the cleanest of any dealership or service station I have ever vis More

by FLOYDARMLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody
Jul 12, 2019 -

Matthews Kia of Schenectady responded

Thanks for the terrific feedback! It is great to hear our team could continuously provide you with a positive experience. We look forward to working with you again soon! Sincerely, Ed Dupuis, edd@fuccillo.com

July 10, 2019

Recall Performed recall inspection quickly. Also performed software upgrade. Lounge area well stocked for your comfort while you wait. Always friendly servi More

by MSPNORTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Morrison
Jul 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for your marvelous review. We are glad to hear our team could provide you with a quick and efficient experience. Sincerely, Ed Dupuis, edd@fuccillo.com

July 02, 2019

Great service! Had an appointment for an inspection, nothing major, but had a family emergency I needed to get back to. They took my car right in and got me out in n More

by Optima4567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison
Jul 03, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am glad to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

July 01, 2019

Prompt I brought it in for inspection in and out in 10 min, the people are friendly. There are always snacks and drinks available for free which is a nice co More

by MECRAZY326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person
Jul 01, 2019 -

Matthews Kia of Schenectady responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Ed Dupuis, edd@fuccillo.com

June 28, 2019

Ken Morrison! I cannot tell you how excited I am to see Ken at your service counter. Your service has always been top notch. It just escalated to the absolute bes More

by SUZANNEPREZIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken. Purchased from Woody. He’s a doll.
Jun 28, 2019 -

Matthews Kia of Schenectady responded

Thank you for the fantastic review! I am delighted to hear Ken could provide you with an overall positive experience. We look forward to working with you again. Sincerely, Ed Dupuis, edd@fuccillo.com

June 28, 2019

Battery issyes During the service, communication and assurances from the tech was over the top. He worked hard to solve and satisfy my issues I appreciate this kind More

by YAZ1442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
Jun 28, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am glad to hear everything went well for you. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

June 26, 2019

Awesome Visiting Kia is always a pleasant experience. They are fast, efficient and always go above and beyond. This is my second vehicle with Kia and would n More

by MVANKUREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Dupuis
Jun 26, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

June 25, 2019

6 month service It was awesome! Everyone was very nice. Fast service. Overall a wonderful experience. I always look foward to my visits!!!! Thank you Kia as always More

by KATIEANNPARISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Digital Air
Jun 26, 2019 -

Matthews Kia of Schenectady responded

Thank you for the great review. I'm glad to hear our team could provide you with a quick and efficient experience. We look forward to working with you again soon. Sincerely, Ed Dupuis, edd@fuccillo.com

June 23, 2019

awesome I went in for a recall on my 2017 Kia Sorento, I was informed when I made appointment on how long the job would take and I was quite satisfied with th More

by PATOMINI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department personnel
Jun 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for your wonderful feedback. I'm happy to hear our team could provide you with an efficient service experience. Please let us know when we can assist you again. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

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