Matthews Mitsubishi Planet PreOwned - Service Center

Very clean atmosphere; friendly and knowledgeable associates make the experience enjoyable. Thank you very much associates make the experience enjoyable. Thank you very much More

Car dealership was quick and efficient. Would recommend them for an oil change if needed. Would recommend them for an oil change if needed. More

The service department is not customer friendly. Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like Unfortunately I would need to drive even farther out of my way to have work done on my Volkswagen as it is I drive an hour to get here. They act like I am an inconvenience and are condescending. I recently purchased a brand new car from the dealership and regret it because of the interactions I had with the service department and I haven’t even owned the car a month yet. More

As usual the service was outstanding, Tim was great to deal with and very helpful. Thank you to Steve Monk for helping with my service needs deal with and very helpful. Thank you to Steve Monk for helping with my service needs More

The service department is always super helpful and always take the time to answer all of my questions take the time to answer all of my questions More

Very upset when we found out after having the oil changed the shield was in the trunk and never put back on. My Husband took the car back when we found it to question why it wasn’t put back on and to have it the shield was in the trunk and never put back on. My Husband took the car back when we found it to question why it wasn’t put back on and to have it put on then and was told the screws broke when they took it off and they didn’t have any to replace it with and were out of zip ties. So he brought the car home and the shield is still in my trunk !!!!!!! More

I drive from Ithaca to have my vehicles serviced at Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung Matthew's. They are that good. Nice waiting area. Prompt service. Friendly staff. Reasonable prices. Try it. Brian DeYoung More

Thank you to the Service Team. I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for I recently needed my car inspected and scheduling was a breeze, the service team was efficient and courteous, and I was on my way quickly. Same for a previous visit this past Fall for a regular maintenance checkup. They're great to work with! More

I scheduled a NYS inspection with this dealership after buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I wa buying the car in PA (but living in NY). The inspection took extremely quick, which was nice... but lacked quality. The day after my inspection, I was notified that my third brake light was out. I investigated on my own to find that the wire connector to the light was not seated. This means it was not an issue that just popped up overnight, but something that had been true for a longer period of time. I'm not sure if they missed this part of the inspection or just went through it too quickly since the vehicle had just got a PA inspection a few weeks prior. More

Always courteous, professional, and easy to deal with. We use their services for personal and business vehicles. Highly recommend We use their services for personal and business vehicles. Highly recommend More