Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
261 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
261 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
Sort by
June 10, 2022
They were awesome and very friendly and efficient. They work with honor. best service in town one reason why i will always buy car from them and that i recommend them to everyone. the other is quality They work with honor. best service in town one reason why i will always buy car from them and that i recommend them to everyone. the other is quality cars. My jetta is great thanks Mike! More
by Scott1969
Verified CustomerEmployees Worked With
May 31, 2022
They were friendly, prompt and explained everything well. I trust that they had my best interests in mind when assessing the work that needed to be done. I trust that they had my best interests in mind when assessing the work that needed to be done. More
by karen80
Employees Worked With
May 28, 2022
All staff were all polite and ready to help with any questions I had about my Nissan Rogue. questions I had about my Nissan Rogue. More
by mamadeeteach
Employees Worked With
May 27, 2022
Everytime I go for an oil my filter needs changing because it has too many leaves in it. I changed it before winter then after there are no leaves. It always the same. Plus the are always finding "som because it has too many leaves in it. I changed it before winter then after there are no leaves. It always the same. Plus the are always finding "something wrong to up charge. But there's no more problem when you say your taking somewhere else. More
by odasoryar
Employees Worked With
May 24, 2022
Kept me informed on the repairs that needed to be done and the time frame. and the time frame. More
by krillhm
Employees Worked With
May 23, 2022
Very friendly and accommodating. The service department did everything they could to make sure my wait was as short as possible as I had traveled from a distance and had to stay and The service department did everything they could to make sure my wait was as short as possible as I had traveled from a distance and had to stay and wait. Excellent service as well. More
by sandybatrowny
Employees Worked With
May 23, 2022
The first time the car was in for diagnosis, the driver's side door was damaged in the shop. There was no accountability for it, no one apologized when we went to pick up the car. After noticing it and spea side door was damaged in the shop. There was no accountability for it, no one apologized when we went to pick up the car. After noticing it and speaking to someone, they said "it would be taken care of". The "repair" was only a fair attempt to fix it. Sales team is great and friendly. Managers are helpful as well. More
by PAINTINGBYJEFF
May 23, 2022
Very polite and serviced my car faster than quoted. Thank You very much. Love my outlander Thank You very much. Love my outlander More
by ELLA5554
Employees Worked With
May 22, 2022
They’re polite & not pushy. They treat people with respect & take good care of their customers. They treat people with respect & take good care of their customers. More
by redhead7337
May 21, 2022
Matthews was very quick and easy to deal with. Plus got a free car wash! Plus got a free car wash! More
by MOVIEMARK1
Employees Worked With
