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Matthews Mitsubishi Planet PreOwned - Service Center
Vestal , NY
259 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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259 Reviews of Matthews Mitsubishi Planet PreOwned - Service Center
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September 14, 2024
I took my vehicle in for a 40k check up. I told them about a squeaky belt and about my fan having an issue making noise and isn't blowing like it used to.. They did the 42 point check they c I told them about a squeaky belt and about my fan having an issue making noise and isn't blowing like it used to.. They did the 42 point check they call it, and changed my oil. However my belt(s?) is still squeaking and my fan is still intermittently making a sound. More
by cawood72
Verified CustomerEmployees Worked With
September 04, 2024
The people were friendly and knowledgeable. They made the buying experience stressless and comfortable. I am very happy I used this dealership. They made the buying experience stressless and comfortable. I am very happy I used this dealership. More
by EEKP4
August 27, 2024
Definitely have taken very good care of my needs for my car. Thank you much car. Thank you much More
by johnson_todd
Employees Worked With
August 26, 2024
I bought the LS model which has all I needed. It has so many more improvements than my 2017 which I traded in The sales team was very good to me It has so many more improvements than my 2017 which I traded in The sales team was very good to me More
by rsigtina2
August 26, 2024
i was very unhappy with the man in service department, was rude. The service Manager was polite and delt well with this situation, very understanding. the worker not. was rude. The service Manager was polite and delt well with this situation, very understanding. the worker not. More
by HOLMS_DOLL
Employees Worked With
August 18, 2024
Matthews has worked on my GTI a few times this summer and done an excellent job. Corey in service was very responsive and kept me up to date and the work they performed was done well. When additional time done an excellent job. Corey in service was very responsive and kept me up to date and the work they performed was done well. When additional time was needed they provided a loaner. Well done. Thank you. More
by joek0122
Employees Worked With
Corey in service
August 15, 2024
Very into customer service, time matters and getting you back on the road . Excellent customer service !! back on the road . Excellent customer service !! More
by kristymosier75
August 13, 2024
The issue they fixed is still not truly fixed! They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. They also installed a used part without my knowledge or consent! They had to keep my car for an extra day and refused to provider a loaner. More
by KBUCK1292000
August 04, 2024
Jim Morse and crew are the Best, I have never been treated so well, they go beyond expectations. treated so well, they go beyond expectations. More
by mkmds
