
Matthews Motors Inc
Clayton, NC
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1,595 Reviews of Matthews Motors Inc
Outstanding Service Eric was wonderful and knowledgeable . He worked hard to get my loan approval .I would highly recommend him for anyone vehicle purchase. Thank you E Eric was wonderful and knowledgeable . He worked hard to get my loan approval .I would highly recommend him for anyone vehicle purchase. Thank you Eric More
Really happy with my car!!!! All the staff are great, really pleased with the whole experience, Robert, Will, and Carlos were very informative with all of our questions, we will d All the staff are great, really pleased with the whole experience, Robert, Will, and Carlos were very informative with all of our questions, we will definitely buy from Matthews Motors again! More
Matthew Motors is Awesome Matthew Motors was very professional, provided GREAT customer service, and supplied strong dedication to there customer....ME! I am proudly thanking Matthew Motors was very professional, provided GREAT customer service, and supplied strong dedication to there customer....ME! I am proudly thanking Mathew Motors as I drive away in my new car!!!!! More
Tire Rotation I scheduled an appointment to have my tires rotated due to wear & tear after purchasing it in August 2017. It was a quick process and my car feels bra I scheduled an appointment to have my tires rotated due to wear & tear after purchasing it in August 2017. It was a quick process and my car feels brand new again. Thank y'all so much! More
Excellent I enjoy working with them a great Dealership and they with work with you and Take up time with you I love this Dealership I will recommend people t I enjoy working with them a great Dealership and they with work with you and Take up time with you I love this Dealership I will recommend people to come and Check it out🎉🎉🎉🚘 I am enjoying my new car thank ya'll so much More
My wife should be happy Everyone was very helpful with the purchase of our car. My wife is happy with the dodge challenger. Robert Ness , Will and Carlos were the best. Thank Everyone was very helpful with the purchase of our car. My wife is happy with the dodge challenger. Robert Ness , Will and Carlos were the best. Thankyou. More
An amazing experience from start to finish. This dealership has won my business for life. My wofe wrecked her 2012 Honda and later that day I called Matthews Motors. From the first phone call sc This dealership has won my business for life. My wofe wrecked her 2012 Honda and later that day I called Matthews Motors. From the first phone call scheduling an appointment I couldn't have asked for more. Ashleigh was polite, courteous, and engaging on the phone. Made a flexible appointment for the afternoon with the option to text her and change if needed. When we arrived at the dealership we were greeted with smiles from every direction and directed to our salesman Tyler Matthews. Tyler sat down with my wife and I and did all of their formal paperwork happily and with an amazing attitude and friendly demeanor that blew us away. Once the initial paperwork was done we picked a vehicle from inventory and he pulled it around front for our test drive. Now I'm a mechanic so I know my way around an engine bay and Tyler just stepped back and let me check things out without the pushy sales pitches and upsell but while still answering all questions my wife and I had before the test drive. When we returned to the dealership we were sold not just on the truck but on Matthews Motors as well. Tyler and his team did everything he could to get us the lowest rate and best financing possible and even went so far as to write us out a worst case scenario offer that he assured no matter what they would honor when the banks system became so backed up they couldnt get information through, and sent us on our way in a loaner car while they continued to get our financing. Yes, a loaner car!!! This morning we received a call that they found EVEN better financing rates for us and that they were ready to sign our documents. While the vehicle wasn't ready yet because they were going above and beyond replacing door seals for us before they turned it over to us. I know this has been long winded but I could type all day and not express just how great the people at Matthews Motors really are and the lengths they will go to to help their customers. More
Awesome experience Matthews motors gave me a chance and got me in a vehicle that I abosulutly love in same day I contacted them where noone else would give me a chance d Matthews motors gave me a chance and got me in a vehicle that I abosulutly love in same day I contacted them where noone else would give me a chance due to my credit !!! More
Worst dealership and service ever Very awkward when dealing with the sales people. We had a salesman working on the deal and when we returned another salesman had our paper work and sa Very awkward when dealing with the sales people. We had a salesman working on the deal and when we returned another salesman had our paper work and said he was going to finish us up. When the first salesman came back in and saw us sitting with this guy he approached and asked what was going on. It was obvious the other salesman stole the deal. Put my wife and I in a very uncomfortable position. Then had my 19 year old daughter take her car there for an inspection when my wife called and said they wanted 260.00 in repairs in order for the car to pass inspection. One of the repairs was to replace a side light on the front of the car that would cost 160.00 because the bumper had to be taken off to get to it. So not true. And i was at the lot when they opened the next day to show the service manager how i can do it in less than three minutes. No explanation given. Lastly, went to have the car appraised for a trade in. They gave me an appraisal then decided they just dont want the car. Keep in mind on the web site steve mathews states he will buy any car 1k over any other appraisal. Not true to your word Steve. More
Another great experience and exceptional customer service! This is my 4th vehicle purchase at Matthew's Motors. They always go the extra mile. Andrew made arrangements to deliver my new truck from one of their This is my 4th vehicle purchase at Matthew's Motors. They always go the extra mile. Andrew made arrangements to deliver my new truck from one of their other locations without hesitation. He stayed very late that evening to make sure everything was done right and that I was happy with everything. I can't say enough good things about this dealership! Thank you for another great experience! More