
Matthews Motors Wilmington
Wilmington, NC
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503 Reviews of Matthews Motors Wilmington
Great, fast and reliable Went in to get an oil change and was quoted a price the day before. Once I got there and had my car serviced and was finished The total came to a lit Went in to get an oil change and was quoted a price the day before. Once I got there and had my car serviced and was finished The total came to a little more than what I was quoted. And these guys gave me a discount to match the price that I was quoted the day before. Blew me away. Fantastic service. You guys are thinking about coming in, ask for Johnny. More
Just as Bad as the rest! I live out of state. I visited the dealership because they basically promised that I'd drive away with a vehicle. They made it seem as if there was a I live out of state. I visited the dealership because they basically promised that I'd drive away with a vehicle. They made it seem as if there was a pre approval after I'd spent DAYS answering questions. I was very forthcoming with my limitations, needs and any credit issues. In other words I was honest with them! They made me travel under the guise of being successful then tried to put me in what THEY wanted to unload, not what I'd be happy in. One representative seemed to never talk to another, because I'd go from one to the other and answer the same questions. One would make an offer, the other would say it was undoable. And when I finally did settle on a vehicle,One would say I was approved, then five minutes later the next would say I wasn't and try talking me into the beater I didn't want in the first place. Terrible business, and only searching for the almighty dollar, even when they say they'll do everything in their power to help you under any circumstances. They LIED to get me to take the trip and they LIED the whole time I was there. I would recommend that anyone considering this dealership shop around... the aggravation and waste of time isn't worth it. More
The best car dealership out there! When I was looking for a car to buy, I went to every single car dealerships in Wilmington to see all the options I had available (based on my criteria When I was looking for a car to buy, I went to every single car dealerships in Wilmington to see all the options I had available (based on my criterias). Matthews Mottors was by far the best experienced I had and the one that worked things out with me to the best of their ability to meet my requirements and satisfactions. They have great quality cars for extremely fair prices. I had Luke as a sales representative and he was great. There was this one car I was especially interested in that was located in on of their other stores. He transferred the car the very same day to the Wilmington store for me to test drive it (and as long as I wanted). Another great aspect of this dealership is that after you make a deal with them (which you really want to do), they follow up with you and genuinely care about keeping a good relationship with you and helping you out in any way needed. Luke isa great guy and so is the entire staff at Matthews Motors. You will find what you want there with an excellent customer service! More
Great service and quick!! I went in for an oil change, Mark Yandell helped me out with a smile. He gave me a student discount, looked at a tire problem I was having and made su I went in for an oil change, Mark Yandell helped me out with a smile. He gave me a student discount, looked at a tire problem I was having and made sure I was on my way in less than an hour. I will definitely be back to Matthews Motors and would recommend others to try it out!! More
TO replace the lost truck that was total in a reck. Ms. Morgan put a lot of the older sales person to shame even though she was out to sales a car a truck she show a lot of concern of the buyer like my Ms. Morgan put a lot of the older sales person to shame even though she was out to sales a car a truck she show a lot of concern of the buyer like my self feeling and what they was looking for in buying a car or truck I would send anybody who was looking to buy a car or truck to her and so far I am happy with the truck that I bought even that it was not a ram truck which I was looking for but this truck had what I wanted in a truck for the price I pay for it. Other dealership had ram truck but they did not care for what I was looking for in a truck but just wanted to sale me a truck for a high price with nothing on it. Thanks you very much Ms. Morgan I have put your number in my save list and if any thing come up I feel if I call you , you would do your best to help me out . I got a feeling you dad is very proud of you and what you stand for More
Great experience with no hastle Had a wonderful experience while dealing with Luke and Scott had a great deal and enjoyed everything about buying the car. There was no hastle at all. Had a wonderful experience while dealing with Luke and Scott had a great deal and enjoyed everything about buying the car. There was no hastle at all. The car is great I absolutely love it. More
It was great they were understanding of what i needed. I have given a 5 star review due to the fact that they are a man of their word. Well woman 9f her word. She is an amazing car saleswoman. She acreally I have given a 5 star review due to the fact that they are a man of their word. Well woman 9f her word. She is an amazing car saleswoman. She acreally took the time to get to know me and what I needed. Kept me posted. Not to mention got men into a car that i love. I am glad i came here and met Morgan. Glad that she was able to get me into a car with no problem. More
Quick, great service and reasonable pricing Matthews Motors in Wilmington , NC Service Dept. was great to work with. I had an O2 sensor replaced in my Crossfire. Great price on the parts and l Matthews Motors in Wilmington , NC Service Dept. was great to work with. I had an O2 sensor replaced in my Crossfire. Great price on the parts and labor compared to Neuwirth Chrysler. They also unclogged AC hoses which were clogged with leaves. Mark Yandell, Service Manager and Service Techs Alex and Joe were friendly and efficient and I had my car back in record time. Was a great experience overall and I will most definitely rely on them in the future for all my car services. More
Easy Peasy car buying experience from start to finish. I was greeted by Luke, who was friendly and knowledgeable. He gladly lined up vehicles for me to test drive. He was very patient while I tried to make I was greeted by Luke, who was friendly and knowledgeable. He gladly lined up vehicles for me to test drive. He was very patient while I tried to make up mind. Everyone I dealt with that day was very pleasant and professional Overall, an easy easy car buying process. More

We will be back for our next vehicle here. After coming here we will not be using any other dealership for our cars. Everyone we came in contact with that worked there was very professional and After coming here we will not be using any other dealership for our cars. Everyone we came in contact with that worked there was very professional and friendly. They will take care of you and make buying a vehicle easy. We went in looked at some vehicles, did some test driving and we spent a total of 4 hours (which I think is quick) and we ended up with a beautiful vehicle. We couldn't be happier. More