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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
October 03, 2023
Professional from start to finish with oil change/routine maintenance etc. In and out with courtesy. maintenance etc. In and out with courtesy. More
by thecookers
Verified CustomerEmployees Worked With
Other Employees :
Shawn in sales takes care his customers are happy.
October 02, 2023
Got 4 tires for a great price and an oil change vehicle was done fast and great service Tonya the service advisor is the best always takes care of getting my vehicle done right and fast was done fast and great service Tonya the service advisor is the best always takes care of getting my vehicle done right and fast More
by s.wilson721
Employees Worked With
October 02, 2023
I always receive prompt, excellent service. They explain everything to me. Everyone is professional and pleasant. They explain everything to me. Everyone is professional and pleasant. More
by rfwtwo
Employees Worked With
September 30, 2023
Shawn was incredibly helpful. He wants what is best for his customers and is extremely knowledgeable in terms of providing them the best options. He helped me find the car I wante He wants what is best for his customers and is extremely knowledgeable in terms of providing them the best options. He helped me find the car I wanted and everything was done within days. He is organized, truthful, and helpful. Great, easy experience. More
by Avery Virkler
Employees Worked With
September 29, 2023
They were very easy to deal with and worked hard to satisfy the customer! Also, the car was done very well! satisfy the customer! Also, the car was done very well! More
by John
September 27, 2023
Had no contact with Dallas Erle. Shawn was GREAT and will meet us later to explain all the car features. Shawn was GREAT and will meet us later to explain all the car features. More
by kecubfj
Employees Worked With
September 22, 2023
What can I say, each time I go into your facility I’m greeted with kindness and respect. Over the years I’ve been able to know your staff. I keep coming back for this reason. greeted with kindness and respect. Over the years I’ve been able to know your staff. I keep coming back for this reason. More
by cr0nus85
Employees Worked With
September 21, 2023
Honestly had a great experience with them, there was a minor mishap in communication however they were more then happy to work with me and ensure I got into a vehicle and I couldn't have been happier with minor mishap in communication however they were more then happy to work with me and ensure I got into a vehicle and I couldn't have been happier with the service of my sales person Justin Blunt he did a fantastic job! More
by Sebastian
September 16, 2023
Everyone was great, they answer my questions and are very personable. I want to thank all of them. personable. I want to thank all of them. More
by bkratky
Employees Worked With
September 11, 2023
I am always pleased with the service here! The one disappointment this time, however, was the slow processing in paying the bill. Typically, the transaction goes right through as I'd notice The one disappointment this time, however, was the slow processing in paying the bill. Typically, the transaction goes right through as I'd notice the deduction from my account almost immediately (or by the end of the day!). It took four business days this time and it was explained to me that the payment processing is centralized now which would account for the delay. This less than local/impersonal service is my only objection. More
by macyjeanne
Employees Worked With
