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Matthews Nissan

Vestal, NY

4.8
1,278 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,278 reviews

September 01, 2020

Mathews Nissan is great! Tonya is always friendly and helpful, she is awesome! My service was timely and affordable. Thank you so much! Waiting room is lovely! More

by MARGUERITETMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2020

We had a very good experience at Matthews Nissan. The sales associate we dealt with (Shawn Sprague) was very helpful and knowledgeable. We are very satisfied customers. More

by VINCE SPRINGER
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

I'm out $300 and my car has the same issue a week later. I feel deceived and taken advantage of. I hope to have this situation resolved immediately. More

by candcash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Johnson
August 29, 2020

They were fair and expedient in their service. I look forward to next oil change and Inspection with the service team at Matthews Nissan in Vestal, NY. More

by Jdmilligan1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Andrea and her team always makes us feel welcome, even in these difficult times. Masking and social distancing observed, and work done impeccably as we come to expect More

by STANWHIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

I have always been satisfied with the customer service I have received at my Nissan dealership! The staff is friendly and helpful and my needs are always addressed! More

by KMURRAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
August 28, 2020

Shawn made it easy for us doing all the paper work and getting us a great interest rate. Made sure the car was ready to go at time of pickup. More

by LTOMCHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Sprague
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2020

First time I used the pick and deliver option and everything went really smooth and it was extremely convenient. Thank you for the excellent service. More

by HANNAHELWYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
August 26, 2020

We were well taken care of from the moment we arrived. Jadon was very attentive and polite. It made purchasing our car a real breeze’ More

by FEENEYTRIBE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gorr
August 26, 2020

I’ve never dealt with this dealership i’ve dealt with Gault Toyota for about 30 years so we will see how this dealership rates with service and everything because I just bought the car so I’m not sure ye More

by NADINEKALADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Upham
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