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Matthews Nissan

Vestal, NY

4.8
1,278 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,278 reviews

August 26, 2020

I found it easy to schedule an appointment. I was promptly greeted and the service and comprehensive vehicle check was completed in a timely manner More

by ROZANNGRECO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Johnson
August 26, 2020

It was very easy to get an appointment and the work was done quickly and on time. The staff was very personable and professional Would definitely go back for both service and sales. More

by JCERRA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Sean was great :) he was personable and kind and he really worked with me based on my financial situation, I appreciate him a lot and would recommend him. More

by LOUISWK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Pulled right in, heard my name, from a cordial and professional service representative, and he tried to feed the dog, got a clean vehicle back. More

by ACULTURIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
August 25, 2020

Shawn did a wonderful job in talking to my wife when we first began looking at Nissan vehicles. When she told me about the test drive, she said we should set an appointment to talk to Shawn and have me go More

by RHERMAN1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2020

Matthews Nissan continues to be professional and caring. Although, I only needed a New York State inspection (and not anticipating any extra work due to a recent service call in June) I received prompt serv More

by LSQUIERS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
August 23, 2020

Service was great and done very professionally things that needed to be fixed were explained to me the only thing was the vehicle was not washed not sure if you still do that thanks More

by LEO_8102001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2020

We've bought or leased nine Nissans from this dealer. Always treated fairly and with respect. We also have our vehicles serviced at this dealer. Andrea and the rest of the service folks do a great job of More

by magtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Upham
August 20, 2020

I was very pleased with the service I received while purchasing a new Nissan. The salesperson was very friendly and helpful. He showed me many of the features in the car before I drove away. More

by DWHIPPLE1
Recommend Dealer
No
Employees Worked With
Matt Vasilopoulos
August 20, 2020

This is my second encounter with Matthews Nissan and each has been a pleasant experience. Courteous manager, clear explanation of my concerns and work was completed in a timely fashion! More

by JOHNGIBLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
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