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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
July 27, 2020
they were great they were very helpful and timely It's great that you can be dropped off at your destination timely and be picked up timely as well they were very helpful and timely It's great that you can be dropped off at your destination timely and be picked up timely as well More
by NANCYHINCHCLIFFE
Verified Customer
July 23, 2020
My husband brought my car in for service, because of Covid 19 I didn't come. Although it took longer than expected, he was pleased with the service, we were also given a free tire rotation to compensat Covid 19 I didn't come. Although it took longer than expected, he was pleased with the service, we were also given a free tire rotation to compensate for the long wait. I looked over the paperwork when he got home and was pleased with what had been checked and done, Oil change and rotation. I would ask for nothing more, he mentioned how everyone was kind and courteous. More
by BKCUMMINGS
July 23, 2020
Service was timely, accurate and friendly. Andrea clearly explained the bill and Tonya provided a helpful referral to sales. Even Gene said hello even though he was not involved in this service visit. explained the bill and Tonya provided a helpful referral to sales. Even Gene said hello even though he was not involved in this service visit. More
by MELALBERT
July 21, 2020
Took care of all details Radio burned out when I inserted a new navigation map update SD card. Tonya handled all details of replacing the radio at no cost to me. Radio burned out when I inserted a new navigation map update SD card. Tonya handled all details of replacing the radio at no cost to me. More
by MIKE.PAOLETTI
Employees Worked With
Other Employees :
Tom (? last name) who provided transportation twice to and from my residence while repairs were made. Courteous and pleasant to be with
July 21, 2020
very helpful everything was clean and the peaple were very helpful , I was very happy that every one was following the covid -19 guidlines I am sure that I would b everything was clean and the peaple were very helpful , I was very happy that every one was following the covid -19 guidlines I am sure that I would buy there again More
by GLENPOWERS303
Employees Worked With
July 20, 2020
service no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no prob no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. no problems. Prompt service and no surprises. More
by DRSHIMER
Employees Worked With
Gene Pittarelli
July 19, 2020
Brake job The service team did an excellent job on the brakes and I also had a NYS inspection. When my car was ready Tonya did a great job of going over the ser The service team did an excellent job on the brakes and I also had a NYS inspection. When my car was ready Tonya did a great job of going over the service report and explaining the results in detail. More
by MKOZLOWSKI
Employees Worked With
July 19, 2020
We had a great experience with Matthews Nissan. They were able to locate the specific car we were looking for and made the sale as easy as possible. They have taken safety precautions due to COVID-19 and we able to locate the specific car we were looking for and made the sale as easy as possible. They have taken safety precautions due to COVID-19 and we felt safe during our entire exchange. Thank you! More
by LAWELLS15
Employees Worked With
Gerry Perrault, Raymond Wright
July 18, 2020
The place was well organized. Staff were very attentive and professional. Everyone was wearing face cover and distancing. My car was serviced well. Service was prompt and professional. Everyone was wearing face cover and distancing. My car was serviced well. Service was prompt More
by EMGUIZANO
