Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,250 reviews
July 08, 2020
Excellent CJ was very helpful and courteous. He answered all my questions and reassured me he was there if I had any questions after I got the car. I will refer CJ was very helpful and courteous. He answered all my questions and reassured me he was there if I had any questions after I got the car. I will refer him to anyone I know that will be looking for a vehicle. More
by SRAYMOND21
Verified CustomerEmployees Worked With
Gerry Perrault, CJ Upham
July 08, 2020
Ray at Matthews Nissans HOT corner Helped me purchase my Jeep COMPLETELY THROUGH ALL EMAILS AND TEXTS due to my “ essential job” work conditions. I only had to come to the store to sign my documents and get Jeep COMPLETELY THROUGH ALL EMAILS AND TEXTS due to my “ essential job” work conditions. I only had to come to the store to sign my documents and get the keys. Thank you! Ray More
by CBD81587
July 08, 2020
First Experience with Matthews Nissan Very pleased with my service experience, from ease of scheduling through service completion. People I dealt with professional, knowledgable, personab Very pleased with my service experience, from ease of scheduling through service completion. People I dealt with professional, knowledgable, personable. Apprised of a recall not previously aware of. More
by Rrieg
Employees Worked With
July 08, 2020
Great people! Great service! After the sale, it's all about the service. This is my fourth Nissan from this dealership and approximately my 35th year of friendly relationships wi After the sale, it's all about the service. This is my fourth Nissan from this dealership and approximately my 35th year of friendly relationships with the service group. The people make all the difference in the confidence I have toward Nissan reliability, durability and quality. More
by DCREWS1
July 07, 2020
20K rotate and filter change Service was timely and the people were very nice. All the work was complete and Albert Richard delivered my truck. The truck was clean and in good wor Service was timely and the people were very nice. All the work was complete and Albert Richard delivered my truck. The truck was clean and in good working condition. More
by CTRICHARD
Employees Worked With
July 07, 2020
Service Tonya is always provides exceptional customer service.. Service was done quickly as promised and was completed exactly at the time stated. Look for Tonya is always provides exceptional customer service.. Service was done quickly as promised and was completed exactly at the time stated. Look forward to my next visit. More
by WAMOHN
Employees Worked With
July 05, 2020
Purchased a 2017 Nissan Rogie So far So Good, Friendly and Informative Sales Rep. I have only had the vehicle for less than 2 wks, but everything seems to be going well. Similar ex So far So Good, Friendly and Informative Sales Rep. I have only had the vehicle for less than 2 wks, but everything seems to be going well. Similar experiences when I purchased my 2011 Rogue new and was satisfied then. More
by LODILYNCH
Employees Worked With
Raymond Wright
July 05, 2020
We were pleased that they found the exact car we wanted,at another location,Gary was very helpful and gave us a good deal.so far we are very pleased with the car. wanted,at another location,Gary was very helpful and gave us a good deal.so far we are very pleased with the car. More
by rs.karas
July 04, 2020
Friendly attentive sales team . Worked with me to close the deal. Went from a lease to a purchase and the staff was able to figure a way to help with payments . Worked with me to close the deal. Went from a lease to a purchase and the staff was able to figure a way to help with payments More
by TKOLLAR67
July 03, 2020
The team is great! Always friendly and out going to make you feel welcome easy to talk and always willing to answer your questions!! Thank you you feel welcome easy to talk and always willing to answer your questions!! Thank you More
by MARYTOPA
