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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
June 28, 2020
Checking Out liquid coming from my car in my garage When they couldn't find a leak to explain the anti freeze that was on my garage floor one day last week, they did more tests. In the end, they didn' When they couldn't find a leak to explain the anti freeze that was on my garage floor one day last week, they did more tests. In the end, they didn't find a reason and didn't charge me anything for it. I learned of other maintenance work I may do on my next visit, but they were that honest and fair. More
by RABBIGOLDMANWARTELL
Verified Customer
June 28, 2020
Excellent service from Matthews Nissan! I worked with Dallas and Matt and they both went above and beyond to help assist with any of my needs! Dallas and Matt and they both went above and beyond to help assist with any of my needs! More
by JERIBICK
June 27, 2020
Excellent from start to finish. Greeted warmly, waiting area clean & stocked with drinks, service performed quickly, checklist gone over and I was on my way. area clean & stocked with drinks, service performed quickly, checklist gone over and I was on my way. More
by WILDERZ
June 27, 2020
Good service. People are friendly. Shop is clean. Would like service to be faster if possible. It would be great if review did not require a 25 word minimum. like service to be faster if possible. It would be great if review did not require a 25 word minimum. More
by SCOTTHAGE36
Employees Worked With
Gene Pittarelli
June 27, 2020
Kudos to your excellent employee Tonya. Tonya always makes sure that customers have an excellent experience in your service center. She seems to anticipate your problems ahead of time and pr Tonya always makes sure that customers have an excellent experience in your service center. She seems to anticipate your problems ahead of time and provides the kind of leadership that customers expect. More
by ItalianFamilyMan
Employees Worked With
Other Employees :
Donald Cusack, Jeff Crooks, Brian kaminsky, Pete Coppola
June 27, 2020
We went to Mathews Nissan in need of a vehicle. They helped us get the vehicle we wanted & we got a good price. We are very pleased with the customer service & our vehicle. helped us get the vehicle we wanted & we got a good price. We are very pleased with the customer service & our vehicle. More
by HENRYJ1023
June 27, 2020
Great service department. Was able to get an appointment right away..My air conditioner went during the 90degree heat wave. It was really appreciated.. Thank You right away..My air conditioner went during the 90degree heat wave. It was really appreciated.. Thank You More
by THEENAN
Employees Worked With
June 27, 2020
Excellent Customer Service with an amazing selection to choose from. I absolutely love the Red Nissan Sport that I chose. A special thank you to Paul Tierno who went the extra mile to help me with my selec choose from. I absolutely love the Red Nissan Sport that I chose. A special thank you to Paul Tierno who went the extra mile to help me with my selection. More
by RITA.CARR179
Employees Worked With
Paul Tierno
June 27, 2020
Great experience..Totally different then Simmons three yrs ago. Shawn explained everything.My sister and I reupped our leases the same day and for him not to go of the rails and pay attention to both our yrs ago. Shawn explained everything.My sister and I reupped our leases the same day and for him not to go of the rails and pay attention to both our concerns was great. When we did our pickup 3 days later he still went over it all and ur wa late. He stayed after closing to go over features while in the car. Definitely going back again. On a side note the kid who helped us while Shawn was busy was great too..cant remember your name. Just know on like your second day on the job he sold a car. So great experience More
by DRKSTAR76
