Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,250 reviews
June 27, 2020
Excellent as always I have been patronizing this dealership for the past 5 years. Because of the excellent service I receive, I recommended the dealership to friends and I have been patronizing this dealership for the past 5 years. Because of the excellent service I receive, I recommended the dealership to friends and acquaintances and will continue to be a repeat customer. By far the best dealership in the area! More
by DRIFT910
Verified Customer
June 27, 2020
This dealership service department has always done excellent for me. It’s why I bought my Second Altima after putting 250000 miles on my 2013. Their goal is perfection but they accept excellence. excellent for me. It’s why I bought my Second Altima after putting 250000 miles on my 2013. Their goal is perfection but they accept excellence. More
by GCHAFFEE
June 27, 2020
I was a Subaru girl for quite awhile...bought my first Nissan in 2018. So far my experience has been a good one. No complaints Nissan in 2018. So far my experience has been a good one. No complaints More
by MAMAJO3053
June 20, 2020
New Murano Excellent experience overall. Always a pleasure working with Gerry. First time working with CJ which was also a positive experience. Both were very Excellent experience overall. Always a pleasure working with Gerry. First time working with CJ which was also a positive experience. Both were very knowledgeable and responsive and are good ambassadors for Matthews Nissan. More
by GREGRITTENHOUSE
Employees Worked With
Gerry Perrault, CJ Upham
June 19, 2020
I appreciated the low pressure sales environment and the enthusiasm and advice shared by our salesperson, Brian. He was a great help with the technology of my new car and has followed up after the sale to m enthusiasm and advice shared by our salesperson, Brian. He was a great help with the technology of my new car and has followed up after the sale to make sure I love my new Leaf. More
by 4162.ANITA
June 19, 2020
oil change Came in for an oil change and Tonya Sitkowski was friendly as always. She went over everything that was checked. It was a pleasant I had a cup of coff Came in for an oil change and Tonya Sitkowski was friendly as always. She went over everything that was checked. It was a pleasant I had a cup of coffee. Everything went well. More
by BEAMESC735
Employees Worked With
June 18, 2020
Everyone I encountered was very friendly, knowledgeable and professional, as always. That's why I came back to Matthews Nissan. I did visit other dealership but did not have the same experience. and professional, as always. That's why I came back to Matthews Nissan. I did visit other dealership but did not have the same experience. More
by PATG8899
June 18, 2020
good job everything was great as usual. why does review need to be 25 words minimum. I believe in conciseness. 19 20 21 22 23 24 25 everything was great as usual. why does review need to be 25 words minimum. I believe in conciseness. 19 20 21 22 23 24 25 More
by RWINN
Employees Worked With
Gerry Perrault
June 18, 2020
Great staff! Great attitudes!! Friendly!! Get things done reasonably fast!! Andrea is excellent!! I’ve been coming here a long time and it is always great! reasonably fast!! Andrea is excellent!! I’ve been coming here a long time and it is always great! More
by JTMCCANN
June 18, 2020
Very courteous, kind and willing to go above and beyond for what ever help needed. CJ was very informative thorough while teaching us all we needed to know about our vehicle. for what ever help needed. CJ was very informative thorough while teaching us all we needed to know about our vehicle. More
by FRANRUM08
