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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
June 10, 2020
Very quick an accommodating in this rime of Covid. Came in for annual inspection, oil change and change of snow tires to regular tires. Waiting area very clean and it took much less time then promise Came in for annual inspection, oil change and change of snow tires to regular tires. Waiting area very clean and it took much less time then promised.. As always, this dealership is a class act. More
by KHOWARD5
Verified CustomerEmployees Worked With
June 10, 2020
Very Happy It was a great please having Brian as our salesman. What a pleasant respectable young man. Very knowledge about the 2020 Nissau Murano .Dallas was t It was a great please having Brian as our salesman. What a pleasant respectable young man. Very knowledge about the 2020 Nissau Murano .Dallas was the best financial person we could ever ask for to get finance for my husband 2020 Murano. We are very please with the out come not forgetting they new manager show us how to operate the Murano. Great team work. Thank to you all. More
by HASSINA10
June 09, 2020
Great people, great service. But they have a good product to work with in the Nissan Rogue. I wish every company I have to deal with was as focused on great service. to work with in the Nissan Rogue. I wish every company I have to deal with was as focused on great service. More
by Kirk
June 08, 2020
Reliable Fast, reliable, friendly service. Service rep goes over everything with you, so there are no surprises. Works with you on appointment times. Always p Fast, reliable, friendly service. Service rep goes over everything with you, so there are no surprises. Works with you on appointment times. Always pleasant and friendly. More
by SMITHNL53
Employees Worked With
June 08, 2020
Gene and the service department are the best. I really appreciate their commitment to me, my family and my families business. He is a great man. appreciate their commitment to me, my family and my families business. He is a great man. More
by JOSEPHTESTANI
Employees Worked With
Gene Pittarelli
June 07, 2020
best service Tonya Sitkowski is the best service tech ive ever worked with and andrea has always been the the button that keeps it honest and very professional. Tonya Sitkowski is the best service tech ive ever worked with and andrea has always been the the button that keeps it honest and very professional. More
by vIRGIL
June 06, 2020
Quick and convenient service. Love the outdoor seating and the clean waiting room. Staff is accommodating and very thorough in their explanations of work performed and the clean waiting room. Staff is accommodating and very thorough in their explanations of work performed More
by lkldoone
Employees Worked With
Joe Johnson
June 05, 2020
Service was Great! Joe was my main contact reached out to me directly when i was not able to make contact with the Service department. All of the work asked to be compl Joe was my main contact reached out to me directly when i was not able to make contact with the Service department. All of the work asked to be completed was done and works great! More
by rh7428
Employees Worked With
Joe Johnson
June 05, 2020
I arrived there later than their service hours but all staffs are kind and responsible enough to take care of my flat tire (and me). Very professional as always! staffs are kind and responsible enough to take care of my flat tire (and me). Very professional as always! More
by Guest
June 05, 2020
Terrible , wont dell with you again Check your paper work you charged me to much , the car was 5,999.00$ with 3,000.00$ down ,you put my loan at Visions CR in Sayre at over 6,000.00$... Check your paper work you charged me to much , the car was 5,999.00$ with 3,000.00$ down ,you put my loan at Visions CR in Sayre at over 6,000.00$... This experience with your dealer has made me very sick ... YOU NEED TO TAKE THIS CAR BACK AND YOU COME AND GET IT .....I will NOT recommend Matthews to any one my experience has been TERRIBLE More
by CHERROKEE5
Employees Worked With
I dont remmeber all that iv talk to , CJ Upham
