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Matthews Nissan
Vestal, NY
1,246 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,246 reviews
May 21, 2020
Yearly maintenance and inspection I have always had awesome experience at this facility. They never seem to try to oversell work that is not needed. I fully trust that when they say I I have always had awesome experience at this facility. They never seem to try to oversell work that is not needed. I fully trust that when they say I need work done it is necessary. The staff are friendly and knowledgeable, and the facility is always clean and accommodating. More
by TSAGER5575
Verified Customer
May 20, 2020
Always great customer service I have been a long time Volvo client. Andrea Barrett, Gene Pittarelli and this past service appointment on May 15 with Tanya have always been a great I have been a long time Volvo client. Andrea Barrett, Gene Pittarelli and this past service appointment on May 15 with Tanya have always been a great experience with excellent customer service. More
by TIMOTHYPMCCUE
May 20, 2020
Inspection and oil Change Excellent and efficient service. Great customer service! Thank you! Everyone is so helpful and very friendly each time I take my care in for service. Excellent and efficient service. Great customer service! Thank you! Everyone is so helpful and very friendly each time I take my care in for service. More
by STANLEYCA
Employees Worked With
May 20, 2020
All precautions were taken.masks were worn. Cars were sanitized.sales persons were polite and not “pushy”.knowledgeable and informative. Offered to answer any questions during sale and more after leaving sanitized.sales persons were polite and not “pushy”.knowledgeable and informative. Offered to answer any questions during sale and more after leaving dealership. More
by DJUOZITIS
Employees Worked With
Gerry Perrault, CJ Upham
May 20, 2020
excellant service you always feel like you matter and the service and attention is outstanding we love our 10 year old Nissan runs and looks like a new one you always feel like you matter and the service and attention is outstanding we love our 10 year old Nissan runs and looks like a new one More
by KKENYON1
Employees Worked With
May 20, 2020
Although Brian was a brand new employee, he was extremely knowledgeable about the car and did his best to assist me in anyway possible. He did a great job learning the processes and got help from others when knowledgeable about the car and did his best to assist me in anyway possible. He did a great job learning the processes and got help from others when he didn’t know an answer to something I asked. Chantal was personable and knowledgeable during the delivery process and I appreciated her help. More
by SGREEN2006
Employees Worked With
Brian kaminsky, Chantal Raymond
May 19, 2020
A reputable Nissan dealership In for a New York State inspection very quick and efficient also the service advisor answered some questions about the warranty which was very knowled In for a New York State inspection very quick and efficient also the service advisor answered some questions about the warranty which was very knowledgeable More
by KKARNS0
Employees Worked With
May 19, 2020
Great, couldn't have been better As usual, the sales personnel are very accommodating and have the customers best interest in mind. This Nissan is our fifth new Nissan vehicle and nee As usual, the sales personnel are very accommodating and have the customers best interest in mind. This Nissan is our fifth new Nissan vehicle and needless to say, the product speaks for itself. Thank you all again for the friendly exchange, your good deeds do not go unnoticed! More
by FLYFISHERS
May 19, 2020
Service by Gene and Mark! Gene Piterel is congeanal and and easy to work with! Mark is very goad mekanick and also avery Good freand and the father of my Great Grand Son! Gene Piterel is congeanal and and easy to work with! Mark is very goad mekanick and also avery Good freand and the father of my Great Grand Son! More
by RBESEMER
May 18, 2020
Great service. Friendly. Customer focused. Went out of his way to response. Quick responses. Good follow through. Enjoyable experience. Answered texts outside of work hours his way to response. Quick responses. Good follow through. Enjoyable experience. Answered texts outside of work hours More
by DANKNUDSEN0505
Employees Worked With
Matt Vasilopoulos
