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Matthews Nissan

Vestal, NY

4.8
1,258 Reviews
About Matthews Nissan in Vestal, NY In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices. We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive. Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews. If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless! What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way. Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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3101 Vestal Pkwy E

Vestal, NY

13850

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Showing 1,258 reviews

May 19, 2020

Service by Gene and Mark! Gene Piterel is congeanal and and easy to work with! Mark is very goad mekanick and also avery Good freand and the father of my Great Grand Son! More

by RBESEMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
May 18, 2020

Great service. Friendly. Customer focused. Went out of his way to response. Quick responses. Good follow through. Enjoyable experience. Answered texts outside of work hours More

by DANKNUDSEN0505
Recommend Dealer
Yes
Employees Worked With
Matt Vasilopoulos
May 15, 2020

Oil change, rotate tires, neededrear brakes. a little pricy Tonya is very service oriented. Also Andrea is an exceptional manager. Very helpful. Car was done in a timely manner. steering wheel had cover to More

by LRD2BEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020

Perfect, as usual Staff is always top notch. Team is ready when my vehicle arrives and work is done in an efficient manner. Contacted when work is complete. Disappoi More

by paulhuff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020

Overall, very impressed from beginning to end. GRADE A!! A pleasure to do business with. After purchase of vehicle, had some minor service issues. They got it right in, no questions asked, and fixed at no c More

by JOKINJR
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Wright
May 13, 2020

Very satisfied and happy with my new lease. Great people at the dealership. Very professional and efficient. Felt safe in the dealership. Everything handled in a clean room. Even though I could not Test dr More

by KANER037
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault, CJ Upham
May 13, 2020

This is my first time leasing, everyone was so helpful and kind. The process was smooth and easy. I have bought my previous cars from Matthews and highly recommend. More

by Katie
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Judge, Gerry Perrault
May 13, 2020

Chantal was great. Chantal was great to work with. She handled everything on the phone or internet, when we pickup the vehicle she explained everything about the lease More

by DSTRANO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Raymond
May 09, 2020

fast friendly informative The sales person was very friendly and very informative. He took his time explaining everything to me even though it was close to closing time. I am v More

by BRIGHAMSUSAN501
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprague
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2020

The service department was very considerate during this Covid 19. All the employees dealing with customers wore masks. The rest room and waiting area were clean. More

by THEENAN
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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