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Matthews Nissan
Vestal, NY
1,250 Reviews
About Matthews Nissan in Vestal, NY
In May 2019, Matthews purchased Serafini Nissan and retained the wonderful staff that had been serving the community for over 20 years with the best in new and used Nissan models. We are dedicated to serving all of existing and new customers from Binghamton, Elmira and Ithaca with professionalism and providing them with a customer-focused experience. Here at Matthews Nissan, customers always come first, that's why we are still offering fair, transparent prices.
We take pride in devoting our time to help you find the perfect new or used vehicle the fits your lifestyle, needs and budget-whether it's buying or leasing. Additionally, we offer parts and service departments that are here to make sure that you always have a safe and reliable vehicle to drive.
Beyond the amenities we offer at Matthews like charging stations, free Wi-Fi and a comfortable waiting area, we also have hand sanitizer all around the building to keep you safe. We offer extras things like free car washes with every service and a free membership to our exclusive loyalty program with your lease or purchase- Matthews Rewards Plus, which saves you money on service or your future vehicle purchase at Matthews.
If shopping for a vehicle is not your favorite things to do please take advantage of our Personal Shoppers who are available online 24/7 and to make it easier, all of our prices are clearly posted online. Not comfortable leaving home? No problem! With Matthews Direct you can complete as little or as much of the buying process as you'd like-touchless!
What are you waiting for? Matthews Nissan is ready to give you MORE. Every Day. Every Way.
Matthews Nissan is proud to be a Nissan Award of Excellence Recipient for 2019,2021 2023& 2024!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,250 reviews
April 08, 2020
Our experience was great. In this time of social distancing we were still able to do a purchase with minimum of direct contact. We looked at the truck online, placed a deposit online and do all the distancing we were still able to do a purchase with minimum of direct contact. We looked at the truck online, placed a deposit online and do all the prep over the phone. The dealership did a great job when we came in to drive and sign paperwork keeping everyone safe. We are very happy with our new truck. More
by DEBBIE2072
Verified Customer
April 07, 2020
I am always treated as if I am British Royalty Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over back Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over backward to keep service prices down within the confines of warranties and rules.She resists offering her opinion unless you ask her. More
by Wintermarch
Employees Worked With
Tonya Sitkowski
April 07, 2020
Great dealership. Great service department. Everyone there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else More
by SUSANSINGER63
April 07, 2020
Another "Issue" Arose Again I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last time I came with a leaky tire that was under warrenty there happened another tire issue costing again over $100. I'm starting to get curious about these issues that keep coming up. They do good service but I'm starting to wonder now that Matthews has taken over. I was also told no one else would be there when I brought my car in because of the coronavirus and a person came in right before me. So much for caring for the customer's saftey. More
by APAVELSKI
Employees Worked With
April 07, 2020
Very Happy with Gerry Perrault for reaching out to me. Very Happy with Gerry Perrault reaching out to me with a Great deal on a leftover 2019 Pathfinder. My 2017 Pathfinder was a leased vehicle too. Als Very Happy with Gerry Perrault reaching out to me with a Great deal on a leftover 2019 Pathfinder. My 2017 Pathfinder was a leased vehicle too. Also great doing the paperwork with my new Salesman Shawn Sprague. More
by ps926
April 06, 2020
My car now drives like DREAM! I was taken immediately, I was called by my right name, the tires were terrific. I was very happy when I picked up my car. Everyone was professional a I was taken immediately, I was called by my right name, the tires were terrific. I was very happy when I picked up my car. Everyone was professional and very nice, More
by PRESENTINGARTS
Employees Worked With
I don't have the names of who worked on my car, but they did a good job
April 06, 2020
Awesome Service center is absolutely fantastic. They take great care in their work even when under staffed because of the virus. Would recommend to everyone, Service center is absolutely fantastic. They take great care in their work even when under staffed because of the virus. Would recommend to everyone, they are that good. More
by BRET.SCHRADER
April 06, 2020
Prompt service and very aware of the current conditions with the virus. I felt very safe in the waiting room and it was wiped down several time when I was there and very aware of the current conditions with the virus. I felt very safe in the waiting room and it was wiped down several time when I was there More
by DSTRANO2
Employees Worked With
April 04, 2020
Trustworthy and exceptional employees This is the third new vehicle we have leased, the first two from Serifini Nissan and this last one from the new owner Matthews Nissan. When you find a This is the third new vehicle we have leased, the first two from Serifini Nissan and this last one from the new owner Matthews Nissan. When you find a good dealer you don’t want to go anywhere else. The salespeople and service department are exceptional. Our salesperson Donald Cusack was professional and knowledgeable . We trust that we are getting the best deal and that makes it easy to come back again and again. Keep up the good work. More
by MIMI21206
Employees Worked With
Donald Cusack
April 01, 2020
When I first got to the service center I talked to Mike I felt he was very dismissive of my issue I told him how I felt he apologized brought the mechanic out and he was very good they helped me I left happy felt he was very dismissive of my issue I told him how I felt he apologized brought the mechanic out and he was very good they helped me I left happy More
by AUNTMIASIL
Employees Worked With
