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Matthews Nissan - Service Center

Vestal, NY

4.8
754 Reviews

754 Reviews of Matthews Nissan - Service Center

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July 31, 2020

I always feel welcomed right away, and at the scheduled time Wait time was reasonable..waiting room was comfortable...I like that there are coffee, water, juices available! I always feel warmly welcomed by all More

by SMCCRAY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
July 31, 2020

QX60 and Sedona We love Tonya! She is the best. Love her so much that I bring my Kia in here!:) way to go! We appreciate it. See you next time. Jared More

by SIBRAVAFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2020

The young lady( Service Writer) that helped me was a Gem-wonderful! problem with this visit is that a few workers- who are in constant contact with customers- were NOT wearing masks. Come on!! Seriously More

by LFOSTER30
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Always great people to work with. Outstanding customer service. Techs are top notch! Won’t take my vehicle anyplace else. Thank you for all you do! More

by MPPERSONALTRAINING
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Gene is super friendly and personable he is a much needed worthy employee to ur organization ! 😊 I look forward to seeing Gene at the next service appointment for my vehicle ! Thank u! More

by PURTELLKITTY
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
July 29, 2020

Appointment mix-up I accidentally showed up a day early for my appointment. Everyone there handled it very nicely and did the scheduled service anyway. Great customer More

by KMLILACBEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Excellent Dealership The service and staff are professional and extremely thorough. My car was due for an oil change. However, they check for everything, including brake More

by BONNIEPIPHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
July 27, 2020

Tonya, treated my truck like it was her own, I was treated like family and the service was very prompt. Class act !!!! Great team work. More

by BERNIE.SABOL
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
July 27, 2020

they were great they were very helpful and timely It's great that you can be dropped off at your destination timely and be picked up timely as well More

by NANCYHINCHCLIFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

I just needed the bead on the tire fixed and Gene and folks doing the tire work took care of me. I didn’t have an appointment but they got me in and out in a timely manner. More

by MKOZLOWSKI
Recommend Dealer
Yes
Employees Worked With
Gene Pittarelli
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