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Matthews Nissan - Service Center

Vestal, NY

4.8
753 Reviews

753 Reviews of Matthews Nissan - Service Center

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June 27, 2020

Great service department. Was able to get an appointment right away..My air conditioner went during the 90degree heat wave. It was really appreciated.. Thank You More

by THEENAN
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

This dealership service department has always done excellent for me. It’s why I bought my Second Altima after putting 250000 miles on my 2013. Their goal is perfection but they accept excellence. More

by GCHAFFEE
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
June 27, 2020

Excellent from start to finish. Greeted warmly, waiting area clean & stocked with drinks, service performed quickly, checklist gone over and I was on my way. More

by WILDERZ
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2020

Kudos to your excellent employee Tonya. Tonya always makes sure that customers have an excellent experience in your service center. She seems to anticipate your problems ahead of time and pr More

by ItalianFamilyMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donald Cusack, Jeff Crooks, Brian kaminsky, Pete Coppola
June 27, 2020

I was a Subaru girl for quite awhile...bought my first Nissan in 2018. So far my experience has been a good one. No complaints More

by MAMAJO3053
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
June 19, 2020

oil change Came in for an oil change and Tonya Sitkowski was friendly as always. She went over everything that was checked. It was a pleasant I had a cup of coff More

by BEAMESC735
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2020

Oil Change 2011 Rogue It was smooth and felt welcomed. Had a good discussion on trains with the prep guy as we were waiting for the Service Person. Thanks! More

by MLWINGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
June 18, 2020

Great staff! Great attitudes!! Friendly!! Get things done reasonably fast!! Andrea is excellent!! I’ve been coming here a long time and it is always great! More

by JTMCCANN
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli
June 18, 2020

good job everything was great as usual. why does review need to be 25 words minimum. I believe in conciseness. 19 20 21 22 23 24 25 More

by RWINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Perrault
June 16, 2020

Relaxing Great Service!! Tonya and Andrea make it fun to be there, and they are always very helpful and sincere!!!! They make the service enjoyable. Wouldnt be More

by MLEWIS164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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