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Matthews Nissan - Service Center

Vestal, NY

4.8
753 Reviews

753 Reviews of Matthews Nissan - Service Center

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June 15, 2020

Inspection and Oil Change Service Joe pointed out that my tires that I purchased from another vendor were incorrect and mounted wrong which was causing more wear on them. He said they More

by brendalnichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
June 15, 2020

Not Average at All It has been said the quality of service can be measured by the kind of people providing it. Everyone I encountered at this Nissan Service Center, the More

by SBRYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe and the cashier
June 15, 2020

car service Car service fine and done quickly and expertly. Loops reward program STINKS !!! New car dealer mislead me about Loops and now still paying for prog More

by RRARTIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Johnson
June 15, 2020

I was very happy to get my air condition fixed. Outside temperature was 95 degrees... Service was very accommodating.. I had another appointment that day. Thank You More

by THEENAN
Recommend Dealer
Yes
Employees Worked With
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2020

Excellent service. Fog lights were installed. Went above and beyond the normal. Helped me look for different options for accessories for the Nissan Rogue we purchased t More

by JAMIEH696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Erle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike VanBrunt, CJ Upham, Joe Johnson
June 11, 2020

Good service. I am satisfying with my car. Joe Johnson is a great to help me. He reminds me for inspection. I appreciate it and thank you. More

by LLOITALIAN
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
June 11, 2020

Switching from Serafini to Matthew's appears to be seamless so far. Service reps and admin people always helpful and pleasant to work with. Thanks for your continued support. More

by ROEMARTONE
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
June 10, 2020

great service, was fast time in and out. Only went in for a NYS inspection on my vehicle. Waiting room was nice and has drinks/water More

by DIANEP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Very quick an accommodating in this rime of Covid. Came in for annual inspection, oil change and change of snow tires to regular tires. Waiting area very clean and it took much less time then promise More

by KHOWARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

Great people, great service. But they have a good product to work with in the Nissan Rogue. I wish every company I have to deal with was as focused on great service. More

by Kirk
Recommend Dealer
Yes
Employees Worked With
Tonya Sitkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Pittarelli, Joe Johnson
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