Matthews Nissan - Service Center

Great Service Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. Always a pleasant experience with Tonya and Andrea! Greeted with a smile; always kept informed during the process as I waited in the waiting area. More

Excellent Customer Service Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Tonya greeted me as I pulled in, got my vehicle right to a technician and kept me informed during the entire process. She even brought me a piece of Pizza! KUDOS! More

Great Service Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years Very pleasant experience. I was met immediately upon arrival. All work was done in a timely fashion. I have dealt with this dealership for many years and have never been disappointed. More

oil change and recall The service was friendly and fast.A new filter was recommended and offered. I agreed even though I was not convinced it was truly necessary. I am ver The service was friendly and fast.A new filter was recommended and offered. I agreed even though I was not convinced it was truly necessary. I am very fond of my vehicle and would like to see it last. More

She was very pleasant she knew what she was doing great professional at her job if you treat the customer very good service departments need more people like her she was very good treat you very good She c professional at her job if you treat the customer very good service departments need more people like her she was very good treat you very good She came out and told you what was going on with your car didn’t make you wait really long well dressed pleasant to work with gets longer?Thank you More

Thrilled they were still open. I was able to go in and pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. pay. Lobby was still open! The girls are always friendly on the phone or in the office. The techs always do a wonderful job. More

Rear suspension problems/ front brakes Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my fa Tonya was friendly and knowledgeable. Vehicle repair was done on time. Everything went as promised. She went out of her way to price tires for my father-in-law. Very satisfied. Thanks More

Great dealership. Great service department. Everyone there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else there is top notch and never tried to talk you into anything you don't need. Would never use anywhere else More

Another "Issue" Arose Again I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last I came in only for an inspection and an oil change. Once again another issue arose with the car. This time it was an issue costing over $100. The last time I came with a leaky tire that was under warrenty there happened another tire issue costing again over $100. I'm starting to get curious about these issues that keep coming up. They do good service but I'm starting to wonder now that Matthews has taken over. I was also told no one else would be there when I brought my car in because of the coronavirus and a person came in right before me. So much for caring for the customer's saftey. More

I am always treated as if I am British Royalty Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over back Tonya is brilliant, knowledgeable, and respects your personal situation and needs non-judgmentally. Matthews is lucky to have her. She bends over backward to keep service prices down within the confines of warranties and rules.She resists offering her opinion unless you ask her. More