I have purchased a Certified VW at Mattie, Serviced 4 different Audis at Mattie and have been a loyal customer for almost 8 years.
Mattie is my first choice for service due to their knowlegdeable staff, fair pricing, full disclosure, courteous and quick service, and exceptional customer service.
On numerous occasions, the Mattie Family has provided free parts and services as a courtesy, such as when an ABS sensor failed during a brake replacement on a 12 year old car. It was a totally unnecessary offer and yet it showed the kindness and care manager Brian Farrington has for his customers.
Roy in service is friendly, direct, knowledgeable and provides spot on estimates on price and labor time. The whole team goes above and beyond to make it a pleasurable experience.
Mattie really does operate by their matra, "where friends become family".