Maus Nissan of North Tampa

If you are in the market for a new or used car, GO TO FERMAN I was in Tampa for a few days (I live in north Florida and I am not a fan of the Nissan dealership in my area) and had been thinking about getting a n I was in Tampa for a few days (I live in north Florida and I am not a fan of the Nissan dealership in my area) and had been thinking about getting a new Nissan Rogue for some time so I decided to pay Ferman Nissan a visit to see what they had to offer. Once I sat down with Suzy, I knew I had made the right decision on going to this particular dealership. From listening to what I wanted, to showing me the inventory, to explaining the logisitcs, she went above and beyond my expectations. Buying a new car can be a stressful process, but Suzy made it fun and eased all my concerns and worked with me every step of the way. I also have to give a shoutout to the finance manager, David, who made the (not so fun) financial aspect of the process as painless as possible. I would definitely recommend going to Ferman if you are in the market for a new or used car, I’m glad I did! More

you have set the bar It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out It started with a rental car coordination. Flawless. Then your kind staff offered me coffee and water upon my arrival. Moments later, Monica came out and greeted me very professionally. She asked what I needed and addressed every one of my concerns. I heard from her every single day via text and voicemail on the status of my repair. You have indeed set the bar for others to follow. Thank you More

Maintenance Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . Always very knowledgeable, honest, friendly and accommodating. We only go to Eric and his team for service of our nissans (we have several vehicles) . He is an asset to your organization More

Leaking Transmission Gasket I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards imme I came in for my regular maintenance oil change and during their inspection it’s was found that my transmission gasket was leaking. Larry Edwards immediately called me and explained what was wrong with my car. I asked if it was “OK” to drive the car and what it would cost. We made an appointment for the repair and it was taken care of. We have always had all of our cars repaired at Ferman with Larry. He always goes above and beyond to provide great service! More

Parts and service My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle My service advisor Larry kept me advised of the progress of the diagnosis of my vehicle thru text and phone calls. In the end I bought a. new vehicle from the dealership as I didn't want to put any more $$ into an old vehicle. Larry passed me over to Anthony in new cars and I had a great experience with him. More

Very good experience This was my official first car that I bought. Was a little nervous but Marc made the experience very comforting. Was very courteous and personable. Gr This was my official first car that I bought. Was a little nervous but Marc made the experience very comforting. Was very courteous and personable. Great price and great car. Very satisfied More

Unwilling to help Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. Bed service. Unwilling to help. Went to another dealer ship and was helped. This dealer ship was unwilling to have my bill paid by warranty. More

Excellent team work and performance The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excell The team at ferman is people friendly and answered all of my questions. On time with repairs and our car runs like new. Love the work they did. Excellent job. Thanks for caring about public relations. We will be back twins happy 4th of July More

Excellent I purchased my vehicle from Ferman and it has been the only place that I alllow to service my SUV. I have over 125k miles and I have never had any rea I purchased my vehicle from Ferman and it has been the only place that I alllow to service my SUV. I have over 125k miles and I have never had any real issues. They are awesome. More

Good visit I always select jose Toledo as my service advisor! He is always friendly and takes care of my car with ease. I would recommend this dealership for ser I always select jose Toledo as my service advisor! He is always friendly and takes care of my car with ease. I would recommend this dealership for service needs More