Maus Nissan of North Tampa

quick, easy, and caring I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine hea I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine headache and the kindness of my service associate(I'm sorry I forgot his name, I think it was Jorge) was commendable. He made sure I knew where the ice machine was for an ice pack for my head. My oil change was conducted quickly and he answered all of my questions with skill and knowledge above what I expected. They even washed the exterior of my vehicle at no charge. I was very pleased with that, because I really try keeping my car in great shape. That was a special little extra I wasn't expecting that just really made my day a little brighter. I felt like I was cared about and that my vehicle was cared about. It was worth the hour drive to come to Ferman Nissan as opposed to the 3-5 dealerships and shops in my area for our oil change. My service rep also set a reminder notice to be sent for me for my next oil change since I tend to be forgetful. I am very impressed with this dealership. So far from the sales personnel to the service personnel I am impressed and feel honored to be a customer of this dealership. I've never been treated with such respect from a car dealership in my life and HATE car dealerships. Ferman Nissan has my business from here on out. I have told many people and share regularly on facebook. Thank you for the positive experience in financing my vehicle through your dealership and thank you for the excellent service I've received in the service department. Most of all THANK YOU for not having high pressure sales tactics. I am so grateful not to have to swat people off of me like mosquitoes trying to suck the life out of me just to pad their pockets. I appreciate the simple, honest and straight-forward care. Thank you, Thank you, thank you. More

Very Pleased with my experience with Ferman Nissan Our car buying experience at FERMAN NISSAN was very positive. Adam Webber our salesman well as well as the person that handled our paper work were Our car buying experience at FERMAN NISSAN was very positive. Adam Webber our salesman well as well as the person that handled our paper work were both friendly and very professional. We were able to get the truck we want at a good price. From the time we were greeted at the door till we drove home with our new truck was less than two hours Very happy with our truck and Ferman. More

Truly Excellent Service 2nfd time purchasing a car from Ferman Nissan. I have purchased all other cars from a Ferman automotive dealer so I feel very comfortable in knowing w 2nfd time purchasing a car from Ferman Nissan. I have purchased all other cars from a Ferman automotive dealer so I feel very comfortable in knowing what I can expect from the whole experience and Ferman Nissan has never disappointed me. This is our 2nd time working with Anthony Suda, who is great. Not aggressive or pushy and it felt like he was really looking out for what we wanted to purchase. I can't say enough about the experience. It was truly exceptional. More

Worst experience of my life I purchased a car here this year and my experience buying the car was very stressful and hassled. I ended up with a car that totally SUCKS!! Never buy I purchased a car here this year and my experience buying the car was very stressful and hassled. I ended up with a car that totally SUCKS!! Never buy a 2016 Nissan Versa Note. Driving this car over the Skyway bridge (or any other bridge for that matter) is an experience that might blow you away!! I mean that in the most literal sense as this car is a nightmare and is very scary to drive. I have never owned a car that I couldn't tolerate but go figure I would buy a brand new car (which again was very pushed and pressured to) that is one I cannot stand. The car does not even have power locks, windows, seats, or even cruise control. The lack of basic features is astounding in this vehicle. There is more plastic in this car than a recycling plant. Keith Miller and Ferman have been extremely unhelpful since the purchase. All they are willing to do is pay only up to $850 to add the features I assumed any brand new car would/should have. The amount isn't enough to cover everything so I would have to pay more out of my pocket than I already have!! Not to mention they want to use aftermarket parts. I am accepting this as the worst financial mistake of my life and am quickly paying off the difference between the value and what I owe to get rid of this horrible car once and for all. Please what ever you do, DO NOT GO TO FERMAN!! I am writing reviews everywhere I can because I would not wish this experience on my worst enemy. I will never spend another dime at this dealership and will strongly reconsider my next new car thanks to these horrible miserable con artists. I only go for my oil changes and maintenance because I want to get my money's worth since I paid for the maintenance package. If I ever need anything not covered by this plan during my short ownership of this vehicle, I would drive 100 miles to go anywhere but here because I refuse to spend any money at Ferman. More

Excellent Service and Maintenance Department I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what they do. Thank you for all you do. More

Dont go to this dealership ..Sales persons are very rude..behavior is not at all good.Especially Sales manager "Andrew" behavior. In Phone i have requested White color Murrnao ..Sales persons are very rude..behavior is not at all good.Especially Sales manager "Andrew" behavior. In Phone i have requested White color Murrnao with light interior.When i go their he forced me take silver color Murrano with dark interior by criticizing me. More

Excellent Service for a Warranty Service Although I acquired my Rogue from a different dealership, I've learned that the guys at Ferman Nissan are the best in Tampa. They were very thorough i Although I acquired my Rogue from a different dealership, I've learned that the guys at Ferman Nissan are the best in Tampa. They were very thorough in addressing all of my concerns and even went through the work performed with me and my vehicle prior to my leaving once the work was complete. I'd recommend the service department at Ferman Nissan to everyone. More

Sale Experience This is the second car I have purchase from this dealership, from Anthony Suda. He is an excellent sales person. As long as I buy Nissan automobile This is the second car I have purchase from this dealership, from Anthony Suda. He is an excellent sales person. As long as I buy Nissan automobiles, I will deal with Anthony. More

Fiance department worked above and beyond! We talked to Robert Cole over email before we came and made sure the out the door price was set in stone. He made the deal easy and as quick as could We talked to Robert Cole over email before we came and made sure the out the door price was set in stone. He made the deal easy and as quick as could be expected. When we got there our new van was ready and waiting for us. Thomas in the finance department needs a raise! He was amazing!! He made sure we walked out with the van we wanted and used his 27 years of experience to help us out. If you are reading this, thank you!! More

Wonderful! So far great hopefully after sell it contonues this way.Having service done soon expecting excellant service as well.I have not had very good experien So far great hopefully after sell it contonues this way.Having service done soon expecting excellant service as well.I have not had very good experiences in the past with other dealerships. More