Maus Nissan of North Tampa

Combined service/sales review This was the first service visit for my 2016 Nissan Rogue. There was a concern with the back up camera not working. I was placed in a rental so I coul This was the first service visit for my 2016 Nissan Rogue. There was a concern with the back up camera not working. I was placed in a rental so I could get to work. The rental smelled like smoke and was dirty.... but it worked. The other issue was my leather seats. Service said I would have to call sales because my leather was not installed by Nissan which concerned me. I called Suzy and she was excellent!!! She went above and beyond and got the GM involved. The seats were cleaned and I was given helpful hints on how to clean the leather going forward and confirmation that the leather is under warranty. Suzy was a pleasure to work with from day one and I'm grateful that she made herself available to assist when service could not. Her score is Excellent!! Although my overall rating for Ferman is a good because of the above. More

Great Good customer service Great variety with car options Friendly environment Quick process and everyone will give you what you really for without t Good customer service Great variety with car options Friendly environment Quick process and everyone will give you what you really for without trying to exceed your budget More

In and Out in no time Leo in credit did a great job explaining our purchasing options. Jason worked with me on the selling price. Marc made the paper work a breeze. Leo in credit did a great job explaining our purchasing options. Jason worked with me on the selling price. Marc made the paper work a breeze. More

Service Larry Edwards always ensures my needs are met in the shortest time possible. He always gives me any "alarms" very quickly. Thanks Larry for always bei Larry Edwards always ensures my needs are met in the shortest time possible. He always gives me any "alarms" very quickly. Thanks Larry for always being there for me! More

Excellent We were treated with the highest rating of customer service that one could get. Have never been treated so well. Anthony went over everything that we We were treated with the highest rating of customer service that one could get. Have never been treated so well. Anthony went over everything that we needed to know. Told me not to hesitate if I needed anything at all. He would help. A 1 kind of guy More

Preferred Nissan Dealership for Service The Customer Service Rep was Knowledgeable, he was upfront no flip flopping of the assessment of my vehicle, No problem with my Extended warranty inc The Customer Service Rep was Knowledgeable, he was upfront no flip flopping of the assessment of my vehicle, No problem with my Extended warranty included. More

Terrible salesperson During cars shopping salesperson gave me a price in writing guaranteeing me he can get the car, went there next day, he said car had to come from Tenn During cars shopping salesperson gave me a price in writing guaranteeing me he can get the car, went there next day, he said car had to come from Tennessee and would cost an additional $1,300 and car price would go up an additional $2,500 on top of the $1,300. More

Excellent Anthony Suda, is an excellent sales person we only call Anthony for our purchase, we just purchase a new Nissan A 2016 leased car last week, need to p Anthony Suda, is an excellent sales person we only call Anthony for our purchase, we just purchase a new Nissan A 2016 leased car last week, need to purchase another as soon as Nissan gets a better lease deal thank you Anthony, you always come through for us keep up the good work. More

Awesome customer service Austin was a really great rep he helped us all the way thru the car selection process. Really friendly informative and knowledgeable ??. By far the be Austin was a really great rep he helped us all the way thru the car selection process. Really friendly informative and knowledgeable ??. By far the best sales rep I've met. More

Excellent buying experience! We highly recommend Ferman Nissan! They were great to work with and Anthony Suda helped us get the exact car we needed for our daughter for a great We highly recommend Ferman Nissan! They were great to work with and Anthony Suda helped us get the exact car we needed for our daughter for a great price! More