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Maus Nissan of North Tampa

Tampa, FL

4.5
1,331 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,331 reviews

August 06, 2024

Job was done quickly and correctly. Lance was knowledgeable on what the maintenance entailed. Even corrected a small problem that was overlooked. More

by PATTEWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

They are professional and amazing people. I buy my car and they always take care my car More

by 70MXB61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Barranco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj
August 06, 2024

What happened to Jasmine. She was wonderful ! Dalton also was terrific it was a long day More

by Andrea may
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Pletscher, Juan Guitierrez
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Andrea, we're happy you found our staff to be so supportive during your experience here at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Needed an oil changed and they changed the oil plus inspected the car and tires More

by Iq188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Thank you so much for the positive review! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Tony our service advisor is the best. Service is Always done when promised and done right. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Sandy, we're glad you had such a wonderful experience with us! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Very rude. Asked him to just complete the Maus Care . After the service was finished he continued to mock and ask questions I already clearly answered . Very un More

by Jmessina7483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Leon, Brad Seabury
Aug 09, 2024 -

Maus Nissan of North Tampa responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

The service is great and fast, the employees are great and nice to us such an awesome team you guys have. More

by anthony9690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Skelton, Aldo Rrethatakaj, Brad Simpson
Aug 09, 2024 -

Maus Nissan of North Tampa responded

We really appreciate your feedback! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 04, 2024

Took a little longer than it should have otherwise good and friendly people at the dealership More

by andy.houghton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Guitierrez
Aug 07, 2024 -

Maus Nissan of North Tampa responded

Andy, thank you for your kind review; we are happy to pass along your comments to the team here at Maus Nissan Of North Tampa! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 04, 2024

Salesman was friendly and very knowledgeable. This is the 4th Nissan that I have owned, and by far the best. More

by phillipshead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian Rhule Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Guitierrez, Josh Leon, Brad Simpson
Aug 07, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

July 22, 2024

Buying this car was the dumbest decision I made, also way to go telling me the warranty would be included w the car payment then when I call activate the warranty they tell me it’s almost 300 a month by itse More

by dearmasjose0925
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Leon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rowland, Josh Leon
Jul 23, 2024 -

Maus Nissan of North Tampa responded

dearmasjose925 buying a car should never in your words feel like a dumb decision. We are here to assist and clarify what issues you are referring to.. Can you please reach out to our GSM Tony Aversa and allow us the opportunity to understand? Call 813.800.6287 or aaversa@mausfamilyauto.com Please and thank you!

Jul 26, 2024 -

Maus Nissan of North Tampa responded

We truly appreciate your honest feedback. Please feel free to contact me in the future if there's anything I can do to help. David Fitzwater Owner Loyalty Manager dfitzwater@mausfamilyauto.com

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