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Maus Nissan of North Tampa

Tampa, FL

4.5
1,336 Reviews
Welcome to Maus Nissan North Tampa! We're proud to serve our community and treat drivers in Tampa and Temple Terrace, FL, like family. With a great selection of cars, helpful financing, and experienced service technicians, we can help drivers in Del Rio and Lake Magdalene take good care of their cars.
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11011 N Florida Ave

Tampa, FL

33612

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Showing 1,336 reviews

August 06, 2024

Lance has helped me in the past , as well as this visit. He continues to be very professional, patient and helpful. He takes the time to explain my car needs and suggestions with how to address them finan More

by CHERTH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Lance is my favorite advisor at this dealership. I will ALWAYS book my appointments with him. He’s super friendly and the kindest soul ever. -Jennifer Zavala. More

by Jennifer Zavala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Jennifer, we're so glad that we were able to go above and beyond your expectations! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

I bought a 22 Sentra from Maus in April 2024. Took it back for an oil change 2 mos later. They gave me a list of thousands of dollars of repairs they recommend. So...did they sell me a Non-cert More

by goot1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Skelton
Aug 09, 2024 -

Maus Nissan of North Tampa responded

We strive for 100% satisfaction, and we regret to find out that this was not the case. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Waited in the bay for over 10 minutes without being acknowledged. Had to call the service department in order to be assisted. People behind me and beside me were helped before I was. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Ann, we regret to hear that your experience with us was not a more positive one. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Fast and friendly service. The waiting room clean and comfortable with water and coffee. My service technician was the best. Thank you More

by MH_SCHWAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Thank you; we appreciate your feedback! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Tony our service advisor is the best. Service is Always done when promised and done right. More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service Advisor
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Sandy, we're glad you had such a wonderful experience with us! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Very rude. Asked him to just complete the Maus Care . After the service was finished he continued to mock and ask questions I already clearly answered . Very un More

by Jmessina7483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Leon, Brad Seabury
Aug 09, 2024 -

Maus Nissan of North Tampa responded

We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

Job was done quickly and correctly. Lance was knowledgeable on what the maintenance entailed. Even corrected a small problem that was overlooked. More

by PATTEWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Wallace
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

August 06, 2024

They are professional and amazing people. I buy my car and they always take care my car More

by 70MXB61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Barranco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aldo Rrethatakaj
August 06, 2024

What happened to Jasmine. She was wonderful ! Dalton also was terrific it was a long day More

by Andrea may
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Pletscher, Juan Guitierrez
Aug 09, 2024 -

Maus Nissan of North Tampa responded

Andrea, we're happy you found our staff to be so supportive during your experience here at Maus Nissan Of North Tampa. David Fitzwater Owner Loyalty Manager Maus Nissan North Tampa dfitzwater@mausfamilyauto.com 813-931-6213

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