Maus Nissan of North Tampa - Service Center

Exceptional great service I consistantly recieve professional service and personal respect. I have been serviceing/buying my autos from Ferman for the [ast 25 years. I find I consistantly recieve professional service and personal respect. I have been serviceing/buying my autos from Ferman for the [ast 25 years. I find it very convenient for me to do business with Ferman More

excellent Have been a Have been a customer for years and no matter how minute or how major the repair is, Ferman always delivers great/excellent CUSTOMER SERVICE!! And neve Have been a customer for years and no matter how minute or how major the repair is, Ferman always delivers great/excellent CUSTOMER SERVICE!! And never mind going beyond the call of duty/service to completely satisfy the customer. More

Service Larry Edwards always ensures my needs are met in the shortest time possible. He always gives me any "alarms" very quickly. Thanks Larry for always bei Larry Edwards always ensures my needs are met in the shortest time possible. He always gives me any "alarms" very quickly. Thanks Larry for always being there for me! More

Preferred Nissan Dealership for Service The Customer Service Rep was Knowledgeable, he was upfront no flip flopping of the assessment of my vehicle, No problem with my Extended warranty inc The Customer Service Rep was Knowledgeable, he was upfront no flip flopping of the assessment of my vehicle, No problem with my Extended warranty included. More

Great service department I am always able to get convenient appointments for service. This time I waited on my vehicle and the customer waiting area is great - wifi, beverage I am always able to get convenient appointments for service. This time I waited on my vehicle and the customer waiting area is great - wifi, beverages and squeaky clean. Loved having the status board to show the service progress. Larry Edwards is my advisor and does a wonderful job! More

Exquisite Service I recently brought my car to Fermann Nissan to get an oil change and the service I received was top notch. When I walked into the service office I was I recently brought my car to Fermann Nissan to get an oil change and the service I received was top notch. When I walked into the service office I was greeted and the service guy even engaged in some casual conversation about the Super Bowl game the night before. Not only did the dealership conduct the oil change but they also took a care of a recall on my car before I even received the notification. Upon completing the service inspection it was discovered that my car battery was going bad and needed to be replaced. My service guy even washed my car after the service was completed. SUPERB SERVICE!!! In addition, they also had delicious glazed donuts and free coffee!!! I LOVE THIS DEALERSHIP!!! More

Melting Dashboard Nissan has been notified that my 2008 Altima Dashboard is melting. It is very shiny and becomes blinding when the sun is coming through the front wind Nissan has been notified that my 2008 Altima Dashboard is melting. It is very shiny and becomes blinding when the sun is coming through the front window, making it impossible to see because of the glare. It is sticky to the touch. Nothing has been used on it to make this happen. It is obviously a defect that the dash can't handle the Florida sun. I was told to go through corporate. I had to get an estimate and fax it to Nissan. They were un helpful and not willing to correct the defect. This is dangerous. I am ready to call Morgan and Morgan attorneys, as they may be able to start a class action suit since many other Fl Nissan owners are having the same problem with the dash and not being helped by Nissan. There are numerous complaints online. I am very dissatisfied with Nissan. Ferman associates could only refer to corporate and never took responsibility for the defect. More

Eric always makes sure to go out of his way to make sure I know exactly what my car needs as they find out. He really cares about his customers, everyone there is always very helpful too. That is why I will I know exactly what my car needs as they find out. He really cares about his customers, everyone there is always very helpful too. That is why I will continue to go there and I highly recommend that you go there for all of your car needs. More

I am the proud owner of a 2011 Nissan Frontier SL purchased at Ferman Nissan of Tampa. Larry Edwards has provided me with outstanding service during the past year and a half. He provides excellent se purchased at Ferman Nissan of Tampa. Larry Edwards has provided me with outstanding service during the past year and a half. He provides excellent service details and gives them his immediate attention.I have expressed my satisfaction and appreciation to the General Manager of the dealership.Ferman Nissan defines customer service at its best before and after the sale and gets my nod in friendliness,cleanliness and timeliness. More

I made an appointment for an extended warranty work and due to a last minute schedule change on my part; Mr. James Spicer was able to fit me in and provided me with a loaner. Mr. Spicer made my overall ex due to a last minute schedule change on my part; Mr. James Spicer was able to fit me in and provided me with a loaner. Mr. Spicer made my overall experience less stressful and he helped me out tremendously today. More