Maus Nissan of North Tampa - Service Center

Beyond Expectations I will be bringing my service back to Ferman from now on. This service department went out of their way to be fair with me on a non warranty matter t I will be bringing my service back to Ferman from now on. This service department went out of their way to be fair with me on a non warranty matter that proved that they are trustworthy! It was a pleasure working with them (Dennis) and knowing that there are still service departments that you can trust. Thank You! Ken More

Another superb performance! Larry Edwards provided superb service and professional advice. He's kept my 2007 Armada running well for over 160K miles. Good preventative maintenan Larry Edwards provided superb service and professional advice. He's kept my 2007 Armada running well for over 160K miles. Good preventative maintenance is keeping my SUV on the road and supporting my grandson's soccer team. More

Quality Work I used to have an Acura and took it to Ferman Acura and got wonderful service and it's the same thing with Ferman Nissan. The service managers are al I used to have an Acura and took it to Ferman Acura and got wonderful service and it's the same thing with Ferman Nissan. The service managers are all great and the service is top notch. I feel like the take care of my car like it's their own car. What more could you ask for? More

Great service Thanks to Larry Edwards, my service adviser who went over and beyond to correct my problem. It was well worth my 40 minute drive to have my car servic Thanks to Larry Edwards, my service adviser who went over and beyond to correct my problem. It was well worth my 40 minute drive to have my car serviced by Ferman. More

Nissan service center They took us in and helped us out, even though we didn't have an appointment. Service was fast and courteous and they explained everything before doin They took us in and helped us out, even though we didn't have an appointment. Service was fast and courteous and they explained everything before doing the work. Thank you More

Timely service Scheduled online recall for 1st thing Saturday AM, but I dropped off the car the night before. Was texted when service was completed, picked up before Scheduled online recall for 1st thing Saturday AM, but I dropped off the car the night before. Was texted when service was completed, picked up before 2:00. Happy with the process. More

quick, easy, and caring I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine hea I was not reprimanded or lectured about my forgetfulness on missing my very first oil change. I arrived at my appointment with a blazing migraine headache and the kindness of my service associate(I'm sorry I forgot his name, I think it was Jorge) was commendable. He made sure I knew where the ice machine was for an ice pack for my head. My oil change was conducted quickly and he answered all of my questions with skill and knowledge above what I expected. They even washed the exterior of my vehicle at no charge. I was very pleased with that, because I really try keeping my car in great shape. That was a special little extra I wasn't expecting that just really made my day a little brighter. I felt like I was cared about and that my vehicle was cared about. It was worth the hour drive to come to Ferman Nissan as opposed to the 3-5 dealerships and shops in my area for our oil change. My service rep also set a reminder notice to be sent for me for my next oil change since I tend to be forgetful. I am very impressed with this dealership. So far from the sales personnel to the service personnel I am impressed and feel honored to be a customer of this dealership. I've never been treated with such respect from a car dealership in my life and HATE car dealerships. Ferman Nissan has my business from here on out. I have told many people and share regularly on facebook. Thank you for the positive experience in financing my vehicle through your dealership and thank you for the excellent service I've received in the service department. Most of all THANK YOU for not having high pressure sales tactics. I am so grateful not to have to swat people off of me like mosquitoes trying to suck the life out of me just to pad their pockets. I appreciate the simple, honest and straight-forward care. Thank you, Thank you, thank you. More

Excellent Service and Maintenance Department I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what I purchased my 2013 Nissan Murano from this dealership, the service department, Jose Toledo and the Blue team are the best I have ever seen at what they do. Thank you for all you do. More