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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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January 25, 2021

Quick service. Got me in for my appointment on the same day and time that I requested. Decent waiting area and employees were responsive too. More

by pacegirl150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Mar 05, 2021 -

Maus Nissan responded

Pacegirl 150- Im happy we were able to serve you :) We are always trying to get better and improve so I thank you for the kind words :) I hope to see you for your next service :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 25, 2021

I spoke with Anyela on the phone who made me an appointment that fit my schedule, I was greeted by a very nice valet. I then spoke with Anyela who went over what services I needed. Car was taken se More

by Nolestiptop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyela
Mar 05, 2021 -

Maus Nissan responded

Nolestiptop- Anyela is amazing at what she does one of our favorites :) We have a great team here and I know we will do what it takes to make you happy :) When ever you need any assistance please feel free to reach out to us :) I appreciate your business :) God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 25, 2021

The representative was very friendly and helpful, although I feel as though I was told a service needed to be completed on my two-year-old car that was not necessary. And as I researched it further i More

by kellyhults44
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Bankert
Jan 27, 2021 -

Maus Nissan responded

Kellyhults44, Thanks for the review and bringing this to our attention. Most recommended services are either time based or mileage based. In your owners manual they will typically like you researched say this is recommended at 60,000 miles or 2 years. Hope this helps and we are ready to serve you again in the future! Have a blessed day!

January 23, 2021

It is always a pleasure when visiting the service department. Everyone is always friendly and smiling. My service advisor Katrina is awesome and the service manager Brandon is great as well. I recomm More

by soteri107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrios Klindonas, Katrina Atkinson, Lance Johnson, Brandon Malatino
Mar 05, 2021 -

Maus Nissan responded

We are all family here and Katrina and Brandon are Amazing :) Thank you for the 5 stars and coming in, it means the world to us :) We will continue to get better and treat you like family :) God bless have a good day :)-Paul Da Rocha "Owner Loyalty Manager"

January 23, 2021

Best service I have had in the State of Florida. I will continue to use Maus for future needs. Customer service is A+. Maus always provided me with a status update and next steps. More

by jonhall25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 05, 2021 -

Maus Nissan responded

Jonhall25- Thank you for the 5 stars :) We strive to do the best we can and We have a great team here :) We appreciate you and if you ever need anything please reach out, God Bless :) -Paul Da Rocha "Owner Loyalty Manager"

January 22, 2021

Your staff. Was very nice and ask me if l was help. I was asked if l needed any thing it was nice to hear More

by Russelljohnson51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Falco
Mar 16, 2021 -

Maus Nissan responded

Thank you for the Kind Words :) We try to be as helpful as possible so Im glad we were working for you :). We do not plan on going anywhere so when ever you need the assistance please get back to me I appreciate your time :) 727-815-3095 -Paul DaRocha Owner Loyalty Manager

January 22, 2021

Service was great veh was brought in for route service and was performed quickly paperwork was done and did not have to wait great dealer to work with More

by mborgo1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 05, 2021 -

Maus Nissan responded

Thank you for the 5 Stars, Im happy we were able to help you efficiently and in good time :) We have a great team here and I know Katrina will work her hardest to make you happy :) If you need anything feel free to reach out God Bless -Paul Da Rocha "Owner Loyalty Manager"

January 21, 2021

They answered all of my questions in a timely and thorough manner. This is the 2nd time I have gone to this dealer for service. Both times, the service department was quite busy, so the wait time f More

by Julian.Jim34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 16, 2021 -

Maus Nissan responded

Tiffany is great at what she does, So we really do appreciate your business and your time :) We strive to get better everyday so any feed back is always welcomed :) I'm glad to see you come in and If I can ever be of assistance please reach out God Bless :) -Paul DaRocha Owner Loyalty Manager

January 20, 2021

The crew always go above and beyond to take care of my vehicle. Even though it’s not a Nissan, they still treat it like one of their own More

by pcso2454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ginley, Jason Rowland, Nick Bentley, Tiffany Norori, Sebastian Richards
Mar 16, 2021 -

Maus Nissan responded

Thank you for the 5 stars and your business :) We pride our selves in our customer service and strive to be the best :) So I appreciate you being a part of our family, If you ever have any needs we will be here :) I hope you have a blessed day :) -Paul DaRocha Owner Loyalty Manager

January 20, 2021

It has very friendly staff Everything is nice and neat It has very friendly staff Everything is nice and neat and clean Only thing I am not happy with is the car wash Last time I got it done they on More

by Tiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Mar 20, 2021 -

Maus Nissan responded

Thank you the Review :) We Take pride in our customer service and always strive to get better :), Im Sorry about the Wash but next time you are in We will make sure you are leaving with a beautiful Shiny car :) Thank you again If you have any questions feel free to reach Out we appreciate having you apart of your Family Paul Da Rocha "Owner Loyalty Manager"

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