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1,977 Reviews of Maus Nissan - Service Center
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August 06, 2020
John Thorne best service ever. Always remembers me and my car and what's what! Gets my car in and out with care and concern every visit. Knowledgeable. Fair. He makes a difference. car and what's what! Gets my car in and out with care and concern every visit. Knowledgeable. Fair. He makes a difference. More
by Debra
Verified CustomerEmployees Worked With
John Thorne
August 05, 2020
I was met with excellent service through Tiffany. She was respectful, knowledgeable and offered solutions to help with car care. I was not familiar with new breakdown on receipt x asked to explain. I wasnt c respectful, knowledgeable and offered solutions to help with car care. I was not familiar with new breakdown on receipt x asked to explain. I wasnt complaining, just trying to understand. Service was quick and my shuttle Cody was professional. More
by Beloved
Employees Worked With
Check out most pleasant and understanding., Tiffany Norori
August 05, 2020
I made an appointment and took the vehicle in. I was met at the drive through and escorted to my service advisor, Katrina. She advised that in addition to regular service that there was a recall to be perfo at the drive through and escorted to my service advisor, Katrina. She advised that in addition to regular service that there was a recall to be performed. She immediately checked and confirmed that the part necessary for the recall was in stock. The service and recall together would be several hours so she arranged for a loaner vehicle. I was able to pick up the vehicle the next morning . All necessary work was completed and the car was washed.I commend Nissan and Katrina for an excellent job and I will continue to have them service my vehicle. More
by Liedetection
Employees Worked With
Dave Schwartz, Katrina Atkinson
August 05, 2020
Very professional and well-organized service. Customer service reps of knowledge and show courtesy to customers. Job well done. Customer lounge East nice and provides free coffee and snacks. service reps of knowledge and show courtesy to customers. Job well done. Customer lounge East nice and provides free coffee and snacks. More
by akaluza
Employees Worked With
Katrina Atkinson
August 05, 2020
My car was not finished in time but Katrina contacted her manager and both of them made everything right. Katrina was an amazing service agent. manager and both of them made everything right. Katrina was an amazing service agent. More
by Rollin64
Employees Worked With
Katrina Atkinson
August 05, 2020
Everyone was very helpful. I would highly recommend maus nissan to family and friends. I could tell everyone I worked with was very professional and knew what they were doing! nissan to family and friends. I could tell everyone I worked with was very professional and knew what they were doing! More
by DANZACK3153
Employees Worked With
Ilan Velez
August 04, 2020
Excellent job, quick service. Customer service rep great!! Always go to Maus. Bought 4. Ars from them. Very happy. Very helpful. Clean facilities. Donuts great! great!! Always go to Maus. Bought 4. Ars from them. Very happy. Very helpful. Clean facilities. Donuts great! More
by vitopat
Employees Worked With
Lance Johnson
July 31, 2020
Verdaderamente el trato no es tan Bueno . He tenido un poco dificultad para expresarme en español no tiene personal en el área del servicio amigables. poco dificultad para expresarme en español no tiene personal en el área del servicio amigables. More
by erivera15
Employees Worked With
Jeremy Kettels
July 30, 2020
I waited 2 1/2 hours to get a simple oil change. I had an appointment and arrived 10 minutes early. At no time was I informed that there was a delay or an issue. appointment and arrived 10 minutes early. At no time was I informed that there was a delay or an issue. More
by Ericglaser1
Employees Worked With
No idea who the person was that made the appointment or did the oil change.
