1,977 Reviews of Maus Nissan - Service Center
Lance Johnson in service is excellent! He always goes above and beyond. Had a problem that he was able to get diagnosed quickly and has the parts on order. above and beyond. Had a problem that he was able to get diagnosed quickly and has the parts on order. More
Outstanding! We had a tire that couldn't be repaired so we got a new one. We were done in record time. Our service associate, John Thorne, was great and kept us in We had a tire that couldn't be repaired so we got a new one. We were done in record time. Our service associate, John Thorne, was great and kept us informed at all times. More
This dealership is amazing. They don't act like they care. They actually care. Issues I have had with my car, financial institution issues, or anything have been taken care of very swiftly and effective care. They actually care. Issues I have had with my car, financial institution issues, or anything have been taken care of very swiftly and effectively. I highly recommend this dealership to everyone. They will treat you like family from the start to the end. More
Service department was wonderful They make customers feel like a VIP from start to finish! I am very happy with the service thank you all like a VIP from start to finish! I am very happy with the service thank you all More
I was a Wesley chapel Nissan customer. Their recent failures resulted in my switch to Maus Nissan. You now have a new customer. Thank you. failures resulted in my switch to Maus Nissan. You now have a new customer. Thank you. More
Never will I ever buy a Nissan nor ever buy a vehicle from this dealership ever again. My 2017 Armada has been serviced 8 times with no resolution. My service representative has been helpful trying to re from this dealership ever again. My 2017 Armada has been serviced 8 times with no resolution. My service representative has been helpful trying to resolve my issues but overall the fact that I have to repeatedly come for service just about every other week on a lease vehicle is ridiculous. More
Katrina is always informative and professional. She is always on top of maintenance needing to be done and any recalls that may be in effect. She always lets me know of upcoming repairs such as brakes or always on top of maintenance needing to be done and any recalls that may be in effect. She always lets me know of upcoming repairs such as brakes or tires so that I can prepare for them. I would highly recommend her and your entire service department to others. More
Christian Martinez was very helpful.however there was a circular crack in windshield and he say after he spoke with manager my insurance would fix it. With that response I will not recommend anyone to go t circular crack in windshield and he say after he spoke with manager my insurance would fix it. With that response I will not recommend anyone to go there More
Love the dealership Service advisor does not seem to know when her department opens. In addition I (Misti Jakobsen) was the one who set up my appointment online with my p Service advisor does not seem to know when her department opens. In addition I (Misti Jakobsen) was the one who set up my appointment online with my phone #, and called to reschedule because my car needed to be towed in, however she managed to call my husband to explain what was found when the vehicle was inspected (he only had limited info on the issues with MY vehicle) More
Thank you for providing great service .They got me right in Serviced my car. They had my out in record time. The service technician was great. He was very good. I talked to him from the end of the garage b in Serviced my car. They had my out in record time. The service technician was great. He was very good. I talked to him from the end of the garage bay. He told me a little about the new Sentra. More