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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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March 13, 2020

Awesome dealership. Warm and friendly and will work with you at all times. Quality service as well. I will continue giving them my business for some time More

by joe27031
Recommend Dealer
Yes
Employees Worked With
Kevin Leon, Nick Bentley, John Thorne, Jaylen Wyszynski
Mar 14, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Joe27031! We appreciate your continued trust, and we thank you for your kind words! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 12, 2020

Good and bad experience I was very pleased with the salesperson Carl Wolf. Was strongly considering trading in my Altima. Would NEVER take my vehicle there for service. I've More

by None
Recommend Dealer
No
Employees Worked With
Carl Wolf
Mar 13, 2020 -

Maus Nissan responded

We can see that you are frustrated, and apologize if you had a bad experience. Unfortunately, I do not have contact information for you based on this post, but I would like to help. Please contact me directly, at my number below, and I will be happy to address your concerns. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

March 11, 2020

Great people. Amazing customer service. I recommend MAUS Great people. Amazing customer service. I recommend MAUS NiSsan of NPRichey to friends. I will never look for a car anywhere else. Very honest peo More

by Farid
Recommend Dealer
Yes
Employees Worked With
Trevor Gorhan
Mar 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Farid! We appreciate the opportunity to earn your business, and we thank you for your recommendation! We welcome to our Maus Nissan Family, and look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

As he usually does, Lance continues to exceed my expectations during my service visit by addressing an additional issue with my vehicle. Thank you for your attention to detail. More

by j_w_yount
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Mar 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department here at Maus Nissan of New Port Richey, J_W! Lance does a fantastic job for our guests, thank you for recognizing him! Thank you for trusting us with your vehicle, and we look forward to serving you again, soon! We appreciate you being a part of our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

You're always greeted with a smile and the service rep we'll review what services are being rendered to your vehicle. no matter how busy the service department is they will sit down and go with you thorou More

by angel.martinez570
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta
Mar 12, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Angel! We are so happy to see how pleased your are with your experiences here, and we especially appreciate you recognizing the great work Jennie does for our guests! We thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manger

March 10, 2020

I had a terrible noise when driving....Problem with rim/tire. Car was repaired promptly. Love the Maus Care Appreciate vacuum and wash! Excellent service!!👍 More

by kissgatr
Recommend Dealer
Yes
Employees Worked With
Katrina Atkinson
Mar 12, 2020 -

Maus Nissan responded

Thank you for your recent visit to our Service Department at Maus Nissan of New Port Richey, Kissgatr! We appreciate your trust, and thank you for your kind review! Welcome back to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

I highly recommend Maus Nissian to all my family and friends. The staff is very professional and honest. My over all experience was a five star. Happy customer!! More

by MLEYVA1076
Recommend Dealer
Yes
Employees Worked With
Aldo Rrethatakaj, John Thorne, Patrick Hennagir
Mar 11, 2020 -

Maus Nissan responded

Congratulations on the purchase of your new vehicle at Maus Nissan of New Port Richey, MLEYVA1076! We appreciate your trust, and are truly grateful for your recommendation! We welcome to our Maus Nissan Family, and we look forward to serving you, (and your friends and family), again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

The service was excellent. My service contact John always polite always on the ball you. Waiting time was a little long but that was acceptable More

by Bruce
Recommend Dealer
Yes
Employees Worked With
John Thorne
Mar 11, 2020 -

Maus Nissan responded

Thank you for visiting our Service Department here at Maus Nissan of New Port Richey, Bruce! We appreciate your trust, and thank you for taking the time to leave us a review! John does a great job for our guests- thank you for recognizing him! We welcome you to our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

March 10, 2020

Great people makes you feel like family service department also was outstanding the administration department was also great in lending me a loaner car thank you More

by Paulcecesr
Recommend Dealer
Yes
Employees Worked With
Paul DaRocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Leon, Tyler Maus, Chris Hudson, Patrick Hennagir, Dylan Wear
Mar 11, 2020 -

Maus Nissan responded

Thank you for your recent visit to Maus Nissan of New Port Richey, Paul! We appreciate the opportunity to earn your business, and Congratulations on your new vehicle! We thank you for taking the time to leave us such a wonderful review! All our staff are dedicated to providing everyone with a truly exceptional experience, and treating you like family- we are overjoyed to see how happy you are with your experience, and we look forward to serving you again! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

March 09, 2020

Very stressful appointment. Why does my personal information disappear from your system. Why does my car have to be recorded. This makes me very paranoid like I am doing something guilty. Don’t More

by Neilspringhill
Recommend Dealer
No
Employees Worked With
Jennie Acosta
Mar 10, 2020 -

Maus Nissan responded

Neilspringhill, we can see that you are upset and apologize if you had a bad experience. We certainly do not want to cause you any stress, in fact, we want you to feel as comfortable as family while you are here! I'm not sure about what you mean regarding personal information disappearing from our system, but I do know that we record the vehicles that come into the dealership to ensure your vehicle's condition leaves here as good as when it came in, and hopefully better! Your feedback is very important to us, and I would like to address the rest of your concerns, so please feel free to contact me directly, and I will be happy to help! Have a blessed day! - Paul DaRocha, Loyalty Manager, 352-403-4811

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