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Maus Nissan - Service Center

New Port Richey, FL

4.5
1,977 Reviews

1,977 Reviews of Maus Nissan - Service Center

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February 03, 2020

Fast, friendly, efficient service! Everyone's main concern was my satisfaction as a customer. Uncommon in today's world! The owner was even concerned and took the time to greet me as I was waiting in More

by Dan
Recommend Dealer
Yes
Employees Worked With
Cheri Mongillo
Feb 05, 2020 -

Maus Nissan responded

Dan, we are thrilled to hear that you are so happy with the service you received! All of our staff strive to treat each guest like family, and provide everyone with a truly exceptional experience. Thank you for trusting us with your continued business, and for being such an integral part of our Maus Nissan Family! We look forward to serving you again, soon, and hope that have a very blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

What a great place to buy a car and get it serviced. Everyone is so knowledgeable and helpful. The rest rooms are so clean as well as service waiting area More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Demetrios Klindonas, Katrina Atkinson, Chris Hudson
Feb 05, 2020 -

Maus Nissan responded

Margaret, thank you for taking the time to leave a review and share your experiences with us! We strive to treat each and every guest like family- that's the "Maus Difference!" We are grateful to have you as part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

Went to dealership for regular oil change & tire rotation & ended up trading. Go figure. Maus aims to please. A lot of interaction with employees, friendly & they go out of there way to see that your need More

by Rosemontdiva65
Recommend Dealer
Yes
Employees Worked With
If I left any one out, sorry , Aldo Rrethatakaj, Trevor Gorhan
Feb 05, 2020 -

Maus Nissan responded

Congratulations on your new vehicle, Rosemontdiva65! We appreciate the opportunity to earn your business, and thank you for your wonderful review! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

Tiffany rocks, always on point she gets me right in and out. Shes well informed definitely need to clone her. Will keep coming back for all my services. More

by mannydelacruz1985
Recommend Dealer
Yes
Employees Worked With
Tiffany Norori
Feb 05, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a great review, Manny! We appreciate you trusting us with your vehicle, and thank you for the 5-Stars! Tiffany does rock, thank you for recognizing her! Welcome to our Maus Nissan Family, and have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

I have to say that the service was outstanding. My service tech, Lance went out of his way to make sure everything was fine, and explained what they were going to do. He was excellent. More

by danacutlip
Recommend Dealer
Yes
Employees Worked With
Lance Johnson
Feb 04, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Dana! We appreciate you trusting us to care for your vehicle, and we thank you for your kind words! Lance does a great job, we appreciate you recognizing him! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon. Have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

Wouldn't recommend taking your vehicle in to be serviced, they tried to charge me $10,000 for parts and labor but we're going to do a recall part free of charge in the fuel tank for the Titan. Into the work More

by mitchrapp121023
Recommend Dealer
No
Employees Worked With
John Thorne
Feb 05, 2020 -

Maus Nissan responded

Mitchrapp121023, we were very sorry to hear about what happened and would like to help. We are reviewing the history with our service department, and a manager will be reaching out to you shortly. In the meantime, please contact me directly at my number below, and I will do everything I can to address your concern. Thank you, and have a blessed day. - Paul DaRocha, Loyalty Manager, 352-403-4811

February 03, 2020

Maus Nissan Is a great dealership to work with all the people that work there are very pleasant my service guy John is a great guy always willing to help and take care of any problems I would recommend Ma More

by lucyhoward46
Recommend Dealer
Yes
Employees Worked With
Jennie Acosta, John Thorne
Feb 05, 2020 -

Maus Nissan responded

We are so pleased to hear that you have such wonderful experiences with us, LucyHoward46! Thank you for trusting us to care for your vehicle, and thank you for your kind words and recommendation. John does a fantastic job for our guests, thank you for recognizing him. Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again. Have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

Very professional, hassle-free, and quick service. Worked with John on getting my window fixed under warranty and it all went well without a hiccup. More

by jaegermt03
Recommend Dealer
Yes
Employees Worked With
John Thorne
Feb 05, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, Jaegermt03! We appreciate your business, and thank you for recognizing the great work John does for our guests! Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

❤️ Maus. Katrina in the Service department is always so friendly and knowledgeable. Everyone makes sure you have everything you need. A+ for the whole dealership. More

by Mblafferty
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Maus Jr., Ilan Velez, Katrina Atkinson
Feb 05, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us a review, MBLafferty! We thank you for entrusting us with your vehicle, and thank you for your kind words! Katrina does a fantastic job for our guests, thank you for recognizing her! All our staff strive to treat each guest like a member of the family; providing everyone with a truly exceptional experience- that's the 'Maus Difference!' Thank you for being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a very blessed day! - Paul DaRocha, Loyalty Manager

February 03, 2020

You’re always treated with respect and value. Mr. John is so pleasant to deal with you can really trust him. Great Job to the staff More

by Ashby.sabrina
Recommend Dealer
Yes
Employees Worked With
Rebecca Lafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Walker, Jerreld Jenkins, John Thorne
Feb 05, 2020 -

Maus Nissan responded

Thank you for taking the time to leave us such a wonderful review, Ashby.Sabrina! Thank you for entrusting us with your business, and for your kind words! John does a great job for his guests- thank you for recognizing him! We appreciate you being a part of our Maus Nissan Family, and we look forward to serving you again, soon! Have a blessed day! - Paul DaRocha, Loyalty Manager

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